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Brand New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is ... Read moreabout the condition
Engel Hinge Lock - Suits MT35/45F - Brand NEW Boating Camping Fishing
Price AU 7.99
All orders placed online are delivered via courier.
Please note: As we use couriers to deliver all parcels, products will not be delivered to an unattended address. The courier will require a signature from an occupant at the specified delivery address at the time of delivery, if no one is available to sign for any parcel a card will be left and the parcel re-directed to the nearest Courier depot. You will then be responsible for collecting the parcel from that depot or paying an additional charge for re-delivery.
BCF recommends all deliveries be shipped to a location that is attended during business hours, whether that is a home, work or other address, to minimize any redelivery delays and/or fees.
Delivery Time Frames
We use a selection of courier services with delivery times of between 1 - 10 business days after dispatch for smaller items, and 3 - 10 business days for larger items, depending on your delivery location. Courier deliveries are made during business hours, Monday to Friday only
Unfortunately the BCF caters for the Australian domestic market only. Although we are currently looking at making this a possibility we do not have current processes to fulfil your request.
Delivery to a PO Box/post office
Unfortunately we are unable to deliver to a LPO, PMB, PO Box or a Locked bag, only to an Australian business address or an Australian residence. This is due to the fact our couriers to do not have a relationship with Australia post to enable us to deliver to any of the above addresses. We are happy to deliver to an alternate work address if this would suit.
Reasons for Order Delays
Occasionally if a particular product is in high demand we may need to supply product from outside of our standard delivery network. This can cause delays in dispatch if orders are directed to regional locations etc
We want you to be totally satisfied with our products and services.
Some Key Points from our Returns Policy
We want you to be totally satisfied with our products and services.
There may be times when you will need to return a product purchased from one of our stores. Our Returns Policy is designed to assist you with your return.
We would like to remind you that the benefits given by our Returns Policy are in addition to other rights and remedies you may have as a consumer under the Australian Consumer Law.
Help us, help you
When to return a product?
We offer you a replacement, credit or refund where products have a major failure, such as:
Where to return a product: Take your product to the front Service Desk of your nearest BCF store. This includes products that carry a manufacturer's warranty, which may need to be assessed by the manufacturer.
What information is needed to complete your return?
With a receipt
Without a receipt
Consumer guarantees under the Australian Consumer Law are not limited by a defined time period and can vary from product to product depending on factors such as the nature of goods, price and statements made on packaging and product labels.
Our Store Managers can assist you with further information about the warranty period for the product you return.
Expenses: Any expenses relating to the return of your product to store will normally have to be paid by you. For online store purchases, we will pay for return freight for any product assessed as having a major failure.
Assessing your return
Assessment of your product: We may need to conduct an assessment of your product to determine whether a repair, replacement or refund is appropriate. Certain technical products may need to be sent to the manufacturer or their repair agent for assessment, such as:
Liaise with the manufacturer
For some product assessments you may have the option to liaise directly with the manufacturer, or their repair agent. Our store team members can provide you with the relevant manufacturer contact details.
Products assessed as having a minor fault will be repaired by the manufacturer and returned to you within a reasonable time. We offer a refund or replacement if the product is assessed as having a major failure.
Returning online purchases
In Person: Return online purchases to your nearest BCF store.
By post or courier: Liaise with our Service Centre on the below contacts:
Special procedures for certain products
Repair Notice: The repair of your goods may result in the loss of user-generated data. Please ensure that you have made a copy of any data saved on your goods. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.
Bulky and fuel operated products: For safety reasons, please contact your nearest local BCF store before returning any bulky or fuel operated products, such as:
In some cases a refund, replacement, or repair may not be offered if you:
Certain products are excluded under our Returns Policy unless they are faulty, these include:
Your rights under the Australian Consumer Law:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
For updates to this Returns Policy please visit our BCF website. At any time you can discuss our Returns Policy with your local BCF Store Manager.
For your nearest store details:
Australia: Store locator at www.bcf.com.au or phone 1300 880 764.
If you feel that your rights under consumer law or our Returns Policy have not been met, please forward your concerns in writing to:
Product Assurance Officer
Your privacy: BCF will only collect, use and disclose your personal information in accordance with the Privacy Principles outlined in the Privacy Act 1988 (Cth).
SRG Leisure Retail PTY LTD
A.C.N 110 667 411
The terms of the warranties are found on product packaging, or in some cases in user manuals and are repeated below as prescribed by Australian Consumer Law.
Where a warranty is offered the following applies:
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Domestic handling time
Will usually send within 2business days of receiving cleared payment - opens in a new window or tab.
Item must be returned within
Refund will be given as
7 days after the buyer receives it
Return policy details
Try to return the product in the same condition as it was purchased (including manuals, accessories and packaging).
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