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Essential Interviewing: A Programmed Approach to Effective Communication by Allen E Ivey, Margaret T Hearn, David R Evans, Max R Uhlemann (Paperback, 2010)

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Short Title ESSENTIAL INTERVIEWING 8/E. Series Hse 123 Interviewing Techniques. Programming a Foundation for Learning. Attending Behavior. Reflecting Content. Reflecting Feeling. Information Giving.