eBay rules stipulate that you should pay within 4 days. If payment is not received within that time limit we will send you an invoice as a reminder. If we do not receive payment within 7 days we will contact you by email to determine if you still wish to buy the item.
We accept either direct deposit into our bank account or through PayPal. If you wish to pay by direct deposit please include that information as a note when you make your purchase.
Remember you can also pay by credit card through the PayPal system.
We use Australia Post for all our shipping.
Unless otherwise stated all items are postage inclusive
This watch is shipped in a gift box
Express Post is also available for this service as a parcel for an extra charge. Please see the postage options
The Express Post option includes next business day delivery to specified locations
To see if Express Post delivery is available to your location visit Australia Post Express Delivery Network
Remember that Express Post is only collected Monday to Friday so orders placed on the weekend will not be delivered until Tuesday at the earliest so choose wisely
If your order is paid for before 4pm then it will be posted that day. Otherwise, it will be posted the following day.
If you have not received your item within 5 business days (Monday – Friday excluding Public Holidays) contact us immediately.
We sell our goods under the conditions specified in the Australian Consumer Law, which means that WE must provide the warranty not the manufacturer. We are obliged to resolve your issues not them.
That is the law in Australia. Do not let sellers try and tell you otherwise.
If you purchase from an overseas supplier they are the warranty provider, not the authorised dealers of that brand in Australia.
If you have any issues with the goods contact us immediately so we can resolve your concerns.
Goods must be returned so we can validate your claim. You are not legally obliged to return the original packaging and contents but we request you do this as a courtesy as we may be able to refurbish and resell the goods.
Depending on the issue you may be entitled to a repair, replacement or refund.
This will depend on the nature of the issue. Please read your rights at the ACCC website http://www.accc.gov.au/consumers/consumer-rights-guarantees
All goods are guaranteed for at least 12 months but this does not include damage caused by abuse or misadventure.
We are a family business based in Adelaide.
We import our items from authorized distributors and sell them direct to you.
All our products are new and authenticated by us as genuine.
We can be contacted at firstname.lastname@example.org