Please note that all our items are BRAND NEW, but new CDs & DVDs from Australia may not come sealed.
Availability of Your Item
At Music Shop we offer you more than 70,000 items to choose from. The only way to offer such a fantastic range is to place an order with local suppliers for some items, once you have made your purchase.
Depending on the supplier, this process will take 3-7 business days. Please email us if you would like a more accurate shipping time for your item. In stock items are posted the same business day, if the order is placed before 3pm.
On rare occasions, an item we have listed can become unavailable or be deleted. Should this occur, we will email you as soon as possible to offer an alternative or a refund.
Delivery Times Are Approximate And Are As Follows
QLD 1-4 business days, NSW/ACT 3-6 business days, SA/VIC 5-8 business days, TAS/WA/NT 7-10 business days. We ask that you please allow these estimated delivery times before emailing to chase your order.
For delivery within Australia we use Australia Post.
Although rare, sometimes a parcel can go missing in the post. Please email us if you have any problems with the delivery of your item, we are here to help you.
International Buyers Please Read
Your order will take 21-45 business days minimum. Please allow for this time to pass before checking on your order. If you are purchasing a DVD – please check the region information listed on the item page. As this information is available at the time of purchase, we cannot accept returns for wrong region coding.
If you would like to take advantage of our combined shipping, you may continue purchasing additional items from our eBay Store and a discount will apply to postage for 2 items or more once you proceed to checkout.
We accept the following forms of payment.
- Visa, Mastercard, Diners, Amex, JCB
- Bank Deposit.
- Australia Money Order/Cheque.
- We cannot offer pick ups.
If you have any problems or queries please email using the “Ask a Question” link above.
Our trading hours are: 8.30am - 5.00pm Australian Eastern Standard Time on Monday to Friday.
We are not open on Public Holidays and Weekends.