EMA happily provides 7 working days to complete checkout and payment before your transaction is cancelled.
Engine Master Australia will provide you with positive feeback upon payment.
Items will be shipped within one to five business days after full payment has been received, the duration of dispatch depends on which of our warehouses the item located at. Combined shipping can be arranged when purchasing multiple items from our eBay store. ENGINE MASTER AUSTRALIA IS UNABLE TO SHIP TO A PO BOX ADDRESS UNLESS PRIOR ARRANGEMENT HAS BEEN MADE FAILURE TO PROVIDE A STREET ADDRESS WILL RESULT IN DELAYS
Providing a telephone number at checkout makes it easier to reach you should there be any questions regarding your order or shipping. If you are not home home when the delivery is made, goods will be left at your residence unless you specify otherwise before purchase of your item(s).
Regular Service: Australia Post
Star Track Express
Please contact email@example.com for all freight enquiries, please provide your ebay user name and item number upon contact.
EMA will accept any new and unused purchase returned within 14-days of purchase for a refund or exchange*
Please contact us in the event that you're not satisfied with your purchase or service we have provided as we're more than happy to work with you to ensure a positive experience. *(excluding freight charges and eBay fees)
Engine Master Australia 32 Fallon Street, Albury, NSW
Telephone: 02 6025 5666
Fax: 02 6025 5622
*please note, image may be a representation, actual part may vary*
We do our best to ensure that all our listings are correct, however we are only human. In the event that we have incorrectly advertised an item, or there is an error in our listing, we will be more than happy to work with you to resolve any issues - but, we do reserve the right to finalise the transaction by a full refund of the sale at our discretion.
Engine Master Australia's liability for losses or damages, arising out of any cause whatsoever, is limited to a full refund of the purchase price or - at our option - repair or replacement of the part(s). EMA shall not be liable for any consequential or incidental damages.
Any part(s) which, in our opinion, shows evidence of being used or installed contrary to manufacturer's instructions , and/or subjected to improper handling, packaging or shipping by the customer will not be eligible for exchange, refund or warranty consideration.
Any purchases that the customer orders incorrectly will result in the customer paying all freight charges with regards to refund and/or replacement of goods back and forth to EMA.
It is your responsibility as the buyer to ensure that the product(s) you are ordering from EMA is suitable and correct for your application. Please call us if you are unsure of suitability before purchasing. By pressing "Buy it Now" we assume that you have read and understood our terms and conditions and additionally, that you have ensured the products suitability for your intended purpose.
Please contact us in the event that you're not satisfied with your
purchase or service we have provided as we're more than happy
To work with you to ensure a positive experience.
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Item location: Albury, NSW, Australia
Posting to: Australia
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Return policy details
A refund or exchange will be give based on the nature of the issue, E.G Exchange for faulty items, Refund (Less Ebay/Paypal Fees)for incorrectly purchased items. Please contact us if you need a refund or exchange.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns - opens in a new window or tab.
Seller's payment instructions
Note to customers providing a P.O box address: We are unable to ship to P.O boxes, if you have provided a P.O box address, item will not be dispatched until a street address is provided.
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