Returns Policy and Instructions We hope you are delighted with your purchase but if you are not, no problem...please contact us to arrange an exchange or refund. No questions asked! Unwashed or unused items in their original packaging may be refunded or exchanged within thirty days of purchase. If you are not happy with your item, please contact us before leaving neutral/negative feedback to give us the opportunity to address the issue. 1. The buyer is responsible for all return shipping costs. 2. Goods must be returned in their original packaging with all tags attached (where appropriate). 3. Goods received in an unsaleable condition i.e. showing any signs of wear whatsoever, covered in pet hair or with a distinct smell will be rejected and returned. 4. Returns are usually processed on the same day they are received and will be confirmed via email. Exchanges (Australia Only) (Please contact us if you are an overseas customer) 1. Please email us and advise the size you wish to exchange for. 2. Please include pre-paid postage with your returned item so we can send the exchange back to you promptly. An Australia Post pre-paid plastic satchel is ideal. 3. Please include your tax invoice (this will be returned to you) or tax invoice number so we can identify your order. 4. Our exchanges address is: Atomic Cherry Pty Ltd Attn: EXCHANGES PO BOX 1150 Fortitude Valley QLD 4006 Refunds 1. There is no need to contact us if you require a refund. 2. Please include your tax invoice or tax invoice number so we can identify your order. 3. Our refunds address is: Atomic Cherry Pty Ltd Attn: REFUNDS PO BOX 1150 Fortitude Valley QLD 4006 4. Refunds are processed via the original payment method.