Gift Official Licensed 1/14 BMW X5 Remote Control RC Car

We accept payment via Paypal and Bank deposit. Please make payment within 4 Days of invoice receiving.

All items will be arranged shipping within 48 hours upon payment cleared. Under normal circumstances, shipping takes approximately 7-14 business days. All our items will be shipped to buyer's eBay address please confirm your address on ebay before you bid our item.

We are more than happy to offer combined postage shipping for multiple item buys. We will provide reasonal postage discount for combined shipping, pls feel free to contact our customer service staff for details when make order.

Australia Post eParcel is the main delivery method we use.

All shipping includes registered, regular postage and handling fees.
We are not liable for any loss or damage during delivery.
Please provide your correct mobile phone number after payment as it is very important for the courier to ensure there is someone at home for big parcels. Otherwise there may be some delay in the delivery of your product.

Warranty: This item covers with DOA & original defective warranty. If the item is found to be defective from the manufacturer or DOA we will send out the replacement part(s) needed for the repair, Or the buyer can return for repairs ( return postage cost to be at buyers expense). The buyer has 14 days from the date of invoice to contact us if the item is defective. We reserve the right to refuse any claim made after this time frame or additional charges (postage & handling) may apply. The user is required to carefully read the instruction manual provided and to follow those guidelines prior to starting the vehicle. Please note that once the engine has been started anything after that point is not considered as manufacturers defect. We accept no responsibility for crash damage or the improper installation of parts. The buyer has the obligation to prove the status of the item(s) as required by the seller. We will always endeavour to try our best to solve any issue may arise for cusomter.

Return policy: Under the Trade Practices Act 1974 and state fair trading legislation, we will only refund you when: are or become defective through no fault of the buyer; are not for the purpose stated or the purpose the buyer made known to us; don’t match the description or sample; or have defects that were not obvious or that does not bring to the buyer's attention.We offer a 14 days exchange or refund policy. return the item to us within 14 days of delivery and we will offer you a replacement item or a full refund of the Item Selling Price.

Buyer is responsible for any return shipping cost.

It is not acceptable for refund/replacement if buyers merely feel unhappy becuase the item is not what they expected, or that have simply changed their minds.

Feedback: Positive feedback is important for all ebay sellers! If you are not satisfied or have any problem, please contact us before leave any negative feedback. We will reply you within 24 hours to solve the problem. Please remember, netural or negative feedback won't get any help to solve your problem! We will leave customer positive feedback after receive cleared payment and positive feedback from the client side..

If you have any problem, please email us at service02@idealsmart.com.au, we will reply you within 24 hours.