We would like immediate payment once you choose items from our store. This can be by
Pay on pick up
direct debit/Bank Deposit
Bank Deposit Express or
Cash on Delivery via Australia Post insurance included for upto $100 - extra charges incurred above this and for this form of payment. You can check with Australia Post for COD payments.
Most of our items are sent via Australia standard post with tracking and some other courier companies, which also require extra for tracking, may be used for some deliveries. It is advised for you to advise us if you would also require INSURANCE if you'd like your item to arrive in one piece and have peace of mind, as we cannot be responsible for items arriving with physical damage. We don't mind which way of sending. if you have a preferred sender/courier service, tracking and Insurance, we can act on your behalf as per your request and your payment of extra charges which it would incur. Also, overseas shipping available. Same standards apply as above.
All sales are final. There are no refunds, exchanges or replacements. We advise you to insure your goods at an extra cost to you if sending, posting or shipping. As there will be no responsibility incurred by us for any physical damage on arrival of your items. All items will be checked before leaving the store, so rest assure everything would leave here in a perfect state. Any item that has a warranty will be stated on its description.
We would also like to let you know in advance, so to avoid later disappointment, that we also have a physical shop, and it is almost impossible to keep up with listings minute to minute. On rare occasions some colours and stock may be unavailable on buying. So far this has not been the case ever, as we are well stocked on all items placed. If this was the case, you have the option to opt out or we would reorder for you which could take a couple of days in most cases.
We can find and get almost anything that your heart desires, if we don't already have it. It is yours just to ask and you will more than likely receive as we have a large physical store also that carries such a wide varied amount of products unlike any other physical store in the world. We can send photos of your request for you to peruse which we can then put on our store just for you. Ask and thou shall receive.
We are available for you to ask any questions or queries in regards to your choices in our store, 7 days and nights a week, through email via ebay. So, you can expect a reply fairly quickly. Once you buy the item, you can see our details which includes address and phone number.
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Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns - opens in a new window or tab.
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