Black Felt Musketeer Hat With feather And Gold Trim Costume Dress Up

Description
This musketeer hat is great for a variety of historical figures including pirates and cavaliers as well as the famous four of D'Artagnan, Athos, Aramis and Porthos.

Features:
* Adult size.
* Felt Musketeer Hat with coloured felt band
* Gold look buckle and long red feather.

Payment

Our bank information is

Westpac Account Name: Deltas Dazzling Costumes Pty Ltd BSB:034637 Account Number: 397194

Shipping

1. I need the item ASAP can you deliver the next working day?

Yes we can! All items can be sent by Express Post Australia wide if you click on Express Post at the checkput page. If your delivery postcode is within the Express area specified by Australia Post, you will receive your item the next working day. If your delivery postcode is outside of the Express area, you will receive your item within 1 - 3 working days. You can check if you are in the Express area and estimate your delivery time by clicking the 'Estimate delivery' link found on all of our item pages. There is a $10.95 flat rate charge for all orders placed.

2. Can you post my order today?

Yes we can! All orders placed before 4pm Brisbane time between Monday - Friday (excluding public holidays) will be posted on the same day. Orders placed on Friday evening or during the weekend will be posted first thing on Monday. Service excludes public holidays.

3. I need the item for the weekend can you deliver in time?

Yes, we can deliver to you before the weekend depending on your delivery postcode and the day your order is placed:

For our free Standard Australia Post Shipping you should allow 3 to 7 working days for your order to arrive. We despatch all orders up to 4pm Monday - Friday.
If your delivery postcode is within the Express area specified by Australia Post, your order must be placed by Thursday 4pm Brisbane time for delivery on Friday. This commonly applies to all capital cities and metro suburban delivery areas in all states except WA and NT. If your delivery postcode is outside the Express area specified by Australia Post, your order must be placed by Tuesday 4pm Brisbane time for delivery on Thursday or Friday. This commonly applies to all country and remote suburban areas in all states, WA and NT. You can check if you are in the Standard & Express area and estimate your delivery time by clicking the 'Estimate delivery' link found on all of our item pages.

4. Is the FREE SHIPPING option available to international Customers?

No the FREE SHIPPING OPTION is only available to Australian Customers only, please contact us for a quote on al International Shipping Costs.

5. Can I pick up my item or arrange my own courier?

Yes, pick-ups are available from our warehouse at
Unit 23, Number 19 Warehouse Road, Southport, QLD, 4215.
We can also organise a same day delivery courier service to Gold Coast, Brisbane & Sunshine Coast. Orders must be placed by 11am from Monday to Friday. Please call us on 055915544 so we can arrange an estimate of the cost & delivery time.

6. Where will my order be posted from?

All items are posted from our Gold Coast warehouse.

7. I am buying many items, do you offer postage discounts?

We offer FREE Standard Shipping across Australia & a one flat rate of $10.95 Express Post, regardless of how much you buy. There are no hidden costs.

8. My item did not arrive in time for the intended event, can I return it for an exchange or refund?

Unfortunately, we do not accept returns for an exchange or a refund if Australia Post fails to deliver your item in time. We can only ensure that your order is posted promptly and as promised, we have no direct control over delivery times specified by Australia Post.

9. What postage services are available?

We only use Australia Post "Standard & Express" to deliver items. No other services are available.

10. Is postage insurance available?

We offer insurance at an additional $2.50 per $100 of goods.

11. Can I track my parcel?

You can track Express Post parcels within 24 hours from the time they are posted. Alternatively, contact Australia Post on 13 13 18 and quote your Express Post tracking number to speak to a customer service representative about your parcel.

12. Do you post internationally?

We mail internationally to New Zealand & other countries, please contact us for a quote.

13. Can you deliver to my workplace?

Yes, we can deliver to your workplace, home or PO Box as well as to country and regional areas. If you wish to have your order delivered to your workplace, a workplace name is required.

14. My item has been posted, can I change my delivery address or redirect the parcel?

Parcels cannot be redirected to a different delivery address once the item has been posted. You must ensure that you have provided us with the correct delivery address during the checkout process.

15. Still need help with postage and delivery?

Please contact us with your delivery postcode and the date you require the item by and we will check if delivery will be possible.

Returns

1. What is your return policy?

You can choose between a refund, an exchange or store credit where:

• Goods are faulty on arrival and you have reported the matter to us within 24 hours of having received the item. You are also required to send back the item for inspection within 7 days of delivery;
• Goods have been wrongly described on our website;
• Goods are significantly not as described;
• We are unable to supply the goods that you have paid for;
• The goods do not do what they are supposed to;
• The costume doesnt fit as expected, however you will need to pay the costs incurred for sending back the costume to us.

We do not give refunds if;

• Our contracted postal service fails to deliver your item within the stated timeframe;
• A returned item is not in original condition, has been worn or shows signs of damage wear and tear and have the original packaging;
• Your item is lost in postage.  We will open a claim with postage provided insurance was purchased when buying the costume.
• The item's warranty has expired;
• Original postage charges are non-refundable;
• A restocking fee of up to 15% will be deducted from refunds on all exchanges that take place due to no fault of the seller;
• A refund will only be paid once we have received the goods back from you for inspection;

 

Exchanges/refunds for wrong sizing

• PLEASE CONTACT OUR TEAM ON 0755915544 FOR ANY SIZING EXCHANGE, they will give you details regarding how to mail the product back to us.
• If you purchase am item that is not the correct size or does not fit as you expected, you will need to re-order the correct size online immediately & mail the wrong size costume back to us. Once we recieve the item & it is in appropriate condition will refund you for the total price of the costume.
• Please note: Postage is non-refunable on any item.

 

The following items are not returnable

• Items that have been worn, used or altered in any way
• Undergarments
• Socks and stockings
• Eye lashes
• Wigs, beards, facial hair or any other artificial hair
• Prosthetics, fangs or any other fake teeth
• Cosmetics
• You did not receive the costume in time for your event
• Items refused upon delivery
• Special orders or bulk orders that we order in for you from our suppliers
• Orders that fall outside our 7-day trial

 

Returning Merchandise

Please contact us with your return request for authorization and for a return ID number.  You will then have to send your return item through registered or a traceable postage method to the correct address as per below.  If you choose to return the item without the ability to track the delivery and we don't receive, we will not be responsible for refunding the order.

After obtaining an authorization number please return all products to:

Deltas Dazzling Costumes

The Brickworks Annex Shop 23 Number 19

Warehouse Rd

Southport 4215 QLD

Please include the following information:

• Your email address
• Name and Address details
• Your order number
• A brief description of the why you are returning
• Any item that is damaged or a shortage, if applicable

 

Our returns policy serves as a guideline for buyers wanting to return items. We will approach all return matters with compassion and commitment to helping you resolve the problem promptly.

2. Can I return an item for an exchange if it does not fit as advertised or as I expected?

Yes, you may return an item for an exchange if it does not fit as advertised or as you expected.  Please note that all returns are subject to our returns policy and you must ask for a return authorization from us before you return the item.

3. My item did not arrive in time for the intended event; can I return it for an exchange or refund?

Unfortunately, we do not accept returns for an exchange or a refund if Australia Post fails to deliver your item in time.  We can only ensure that your order is posted promptly and as promised, we have no direct control over delivery times specified by Australia Post.

4. My item has arrived faulty or damaged, can I return it for replacement or refund?

Yes, we will be glad to provide a refund or replace your item if it arrives faulty or damaged.  You must  report the matter  to us within 24 hours of having received the item.  You are also required to send back the item for inspection within 7 days of delivery.

5. Need help with an item you wish to return?

Please contact us and we will reply ASAP, usually within 24 hours or the next working day.

About Us

Deltas Dazzling Costumes has been an established Internet business since November 2005. It is fully Australian owned and based in Queensland.

The business is owned and operated by Brian and Dawn Menke who both have extensive backgrounds in retailing, customer service and marketing.

We have a team of people who are committed to providing the highest level of customer service and quality products. We endeavor to make sure all of our 6,000 product range listed on our website are currently in stock with competitive pricing.

We are continually sourcing new ranges and product locally and from overseas to enhance and increase our range.

The key fundamental drivers to running our business are:

• To be Australia and New Zealand's number one choice for online costumes and accessories by providing best value through providing...

Best service Best range Easy to use website Fast efficient low cost delivery service

The Brickworks Annex
Shop 23 / 19 Warehouse Road,Southport 4215
Phone: 07 55 915 544 ABN: 23 146 856 573