PAYMENT
Yes We ACCEPT Paypal
Yes We ACCEPT Bank Deposit
Yes We ACCEPT Visa and Mastercard
Yes You have 7 Days to Pay
Our preferred methods of payment are PAYPAL and Bank Deposit as well as Mastercard and Visa via Paypal (you do not require a paypal account to do this). Simply press ‘continue with paypal’ at checkout then select ‘do not have paypal account’ and you will be redirected to a secure payment screen.
If you wish to pay via another method, please contact us to discuss possible alternative options.
Full and Final Payment must be made within 7 days of purchase or winning bid.
Please keep communication open and frequent if a problem does arise with payment.
POSTAGE/DELIVERY
Yes We Use Australia Post
Yes We Do Have an Express Delivery Option
Yes We Do Combine Postage
All of our items are posted via Australia Post, unless otherwise arranged with the buyer to use alternative means. Orders will not be processed until items are paid in full.
Thehighstreet.com.au does endeavour to get your items to you as quickly as possible, however if you require them by a specific deadline please let us know at time of order. Otherwise, please take note of the expected delivery timeframe at time of purchase. Please do not rate lower than 3 stars in the feedback if your item arrives within this timeframe.
Thehighstreet.com.au will gladly combine postage for multi buy orders. Please request an invoice from us after purchases, to ensure you receive the savings you are entitled to.
Express Post is available, Sorry No Pick Ups
Delivery timeframes will vary from state to state and between metro and rural locations. Processing time of orders can also vary (12hrs to 4days) unless stated otherwise in the Listing. Please allow a reasonable amount of time before inquiring on orders. You will be notified when your order has been despatched and informed if on the rare occasion there is any cause for delay.
INTERNATIONAL BUYERS
Yes We Do Deliver Worldwide
Yes We Deliver to NZ for an Extra $2 AUD
If your listing does not contain automated prices, please contact us to obtain postage quotations for the item you wish to purchase.
If you are in New Zealand simply send an invoice request stating you are a New Zealand Buyer and we will simply increase the postage costs by $2 AUD to cover the additional charge.
Payment for International buyers, must be via Paypal
RETURNS POLICY
Yes We Do Except Returns for Faulty Items
Yes We Do Except Returns for Change of Mind/Not Happy
Yes We Do Except Returns for Incorrect Size
Yes We Do Except Returns for Items Not As Described
Yes you have 14 Days to Return
Thehighstreet.com will except returns for change of mind or Incorrect size, you can exchange or request a refund (Buyers will be responsible for safe return of items in unworn condition before refund is issued and responsible for all postage costs and fees as a result of the transaction)
Thehighstreet.com.au will except returns for genuine ‘items not as described’. On the rare occasion this may occur, we the seller will be responsible for any/all postage costs incurred as a result of the transaction.
Faulty items can be returned for a non faulty item or alternatively a refund can be issued.
Thehighstreet.com.au reserves the right to assess the condition and age of the shoes prior to a refund or exchange being issued and this may result in a refund or exchange being refused.
Please message us immediately with your intent to return items and we will work together in how best to proceed. You have 14DAYS from date of shoes received to return your item.
Please note it can take upto 14days for a refund to be processed, however we will endeavour to reduce this time.
www.thehighstreet.com.au ABN: 97 280 635 712