Any inquiry or question before you bid or after please feel free to contact us thru eBay. We will try to reply you within 24hours,if no response for you within 48hours,pls check the spam in your mail box.
Please make sure you bid the right item and are able to pay before biding. We recommend you to apply for a Paypal acount before you bid the item from us.
We supply 12 months Manufacturer free repair or exchange Warranty,but you need pay the return postage.
We just only receive PayPal payment, immediate payment required. If payment is not made within 3 days,our automated system will cancel the sale and file an Unpaid Item Dispute on eBay.Your shipping address must match your detail address or Paypal confirmed address.For your protection, we are unable to ship to alternate addresses.
All items will be posted to your Paypal address.
Dispatch time: Monday to Friday
Each order will be arange post out on next day afternoon
Friday to Sunday orders will be post on next Monday
Sellers are not responsible for deliver time, this information is provided by the carrier and excluded weekends and bank holidays. Note that delivery times may vary, particularly during peak periods. And sometimes take a litle longer, due to local dispatch or other reason, please allow sufficient time for delivery and only contat us if you cannot received an item after 30 business days.
International Orders: The buyer is responsible for any applicable import duties and local taxes. Please verify with your customs before making your purchase.
Item will be tested before ship it, it will be in good condition,if there are some problem with item,feel free to contact us.
If you are not pleased with your purchase, we will be happy to make an exchange or refund in 14 days.
In the unlikely event of an item being received damaged or fauly you have 28 days from date of dispatch to report this to us for return. To arrange a return please contact us and we will be more than happy to arrange this for you. All you need to tell us is which item you wish to return and the reason why. We will then issue you with the Returns address, specific to that item, along with your unique Sales Record number. You will need to package the item securely and include a brief cover note stating: ? Your User ID ? The item you would like to return ? The reason for return ? Whether you would like a refund or a replacement ? Your unique Sales Record number
You will receive the refund within 5 business days after we received your products and will received replacement within 14-25 business days from the date we receive the products.
We only reply eBay message, all email will be answered within 1 business day. If you do not receive our reply, please kindly resent your email and we will reply to you as soon as possible.
Our aim is to provide top level customer service, business hours are 9am to 6pm Beijing time(+8 GMT),Monday to Friday.
Your Satisfaction is important to us. If you have questions or problems with your order, please contact us for resolution before leaving feedback.We appreciate the oportunity to leave a fair transaction.