Absolute Hobbyz Store Policies
Item images may vary and may not be exact. Use the title
description for exact details of the item. We may use a generic image for a
Shipping Rates & Information
Most items are shipped via United States Postal Service or Fedex. We
do not offer local pick-up. All items must be shipped on our shipper
ID. We cannot use other accounts. All international shipments are United States
Postal Priority or Fedex. We do not use First Class International shipping.
Please do not complete checkout prior to adding your last item. We
will send a updated invoice after all items are added to cart.
International Duties, Taxes and Fees:
International customers may be subject to additional import duties,
taxes and other fees. These charges are the responsibility of the customer and
must be paid upon delivery. Your shipping charge includes only the cost of
shipping to you. Charges to clear your customs office for taxes and other
charges are the responsibility of the buyer. These charges are beyond our
control and vary by country.
- Please note that any taxes, duties, or import
fees charged by your government are your responsibility. These vary by
country. Please contact your local customs agent for further information.
Orders are shipped daily, Monday through Friday. We do not ship on weekends or
National holidays. Once payments are verified, items are typically shipped
within two business days. Orders paid by PayPal and e-Checks are only
shipped to the confirmed address, no exceptions. If address is unconfirmed,
payment will be refunded and auction cancelled.
Reduced shipping for
We combine shipping for multiple items as long as you do not complete checkout
prior to adding additional items. For orders with multiple items, you will be
charged the appropriate additional item fee after the first item which will be
charged at the single item rate.
All items are insured. If your item is damaged in shipment, we will work with
you to remedy the situation with shipping carriers.
You will receive an order confirmation with a tracking number once the item
ships. The status of the order may be tracked on currier website. Tracking is
not available for Military APO/FPO shipments.
We ship all items to APO/FPO addresses via US Postal Service Priority Mail.
Please allow up to 2-4 weeks for delivery. Tracking for these shipments is not
Payment and Sales Tax:
All items must be paid within 7 days. You will receive a payment notification
after seven days. If payment is not received by the 7th day, your auction will
be revoked and considered non-paid. A non-paying bidder report will be filed
with eBay. If you bid on the item in error, just contact us and we can cancel
the purchase. All payments must be made in US Currency.
State law requires that we charge sales tax on all orders shipped to the
states of New Jersey at 7.0%.
We accept PayPal payments. If your PayPal account is linked to a checking or
other banking account, payment may be considered an e-check. PayPal
e-checks will not be shipped until PayPal provides verification of
payment. This requires 3-5 business days from the date that checkout is
completed. All shipments, no exceptions will only be shipped to the confirmed
address with PayPal. If not confirmed, payment will be refunded, and auction
Your satisfaction is important to us. If for any reason, you are not happy
with your item, it may be returned within 7 days of receiving the item. The item
must be received in the same condition as it was sold and include all
accessories, if applicable. Items can not be returned in a used state. Buyer is
responsible for cost of shipping back to us for refund. Refunded amount is only
the auction price, shipping is not refunded.
- The buyer is responsible for return shipping costs, duties and
- Refund will be issued on the product price (and applicable sales
tax) only. Original shipping is not refundable.
- Items must be received in the same condition as they were sold and
must include all inserts, accessories, if applicable.
- All items will be inspected prior to refund being issued.
- Refunds will be issued within 3 days of receipt of the item.
Issues with shipment:
Each item that is shipped is insured. If you received a damaged item please
contact customer service as soon as possible and we will work with you to
rectify the situation to your satisfaction. If the item you received was not the
item that you ordered, please call us as soon as possible at 1-732-469-2202 Ext
4, or through Ebay Message Service. We will arrange to replace your item and
pick-up the incorrect item as quickly as possible.
We guarantee the accuracy of each description. Listings will describe item or
items of their conditions.
We will be happy to help you with any warranty and repair issues. All warranties
are processed through the manufacturer of the product. Please contact us and we
will do our best to assist you with your issues.
Customer service business hours are Monday-Friday 8:00 am
-4:00 pm East Coast Standard Time. We try to respond to emails in a timely