We leave feedbacks after buyers leave us positive feedback for each bidding.If you win a listing, you are obligated to complete the transaction.
We accept returns only when we have sent the wrong style or size or the board was badly damaged or DOA.
Products must be returned. We will arrange replacement or refund.
1. HOW LONG WILL IT TAKE TO RECEIVE MY PACKAGE ?
We ship packages within 24-48 hours of receiving payment. Item usually takes 6~10 business days to arrive.
If you have not received your items after 14 days, please contact us and your local post office with your tracking number.
2. HOW LONG DO I HAVE BEFORE I MUST PAY ?
Buyers must pay within 10 days of the auction's end. We will file an unpaid item dispute if payment is not received by then.
3. MUST I PAY EXTRA FOR INSURANCE OR HANDLING FEES ?
No need –Just pay the item's price and the shipping fees as indicated.
To considering the safety of the item, We strongly suggest you pay extra insurance.
4. WHEN AND WHERE I CAN TRACK MY PACKAGE ?
We will send a tracking number to you by email and inform you the package is shipped.
After 2-3 days, you can track your package at DHL or EMS website with the tracking number we informed.
5. HOW TO COMBINE SHIPPING COST?
We accept combine shipping. If you bid many items by one time, we will give discount on the shipping cost.
for example: 1st item shipping fee is USD19.99, if you buy 3 items, the shipping fee will be USD19.99+9.99+9.99.