Free Delivery on all Orders
Standard Delivery (5-10 working days)
We ship all orders Royal Mail Priority International Delivery. A signature may be required.
All orders placed before 2pm GMT (Monday - Friday) are usually despatched the same day.Quoted days and times are working days that do not include weekends or public holidays.
Returns & Exchanges
Faulty or Damaged Items
You may return any item that was faulty or damaged on receipt for a full refund. We will refund your card once we have received and processed the item. In these cases we will also refund the return postage.
Duplicate or Incorrect Items
You may return any duplicate or incorrect item sent to you as a result of our error for a full refund. We will refund your card once we have received and processed the item. In these cases we will also refund the return postage.
- All orders are covered by our 14 day full refund policy subject to the following terms and conditions:
- Before you return any item you must contact us outlining your reasons to return.
- All items returned to us must be unused/unopened & in a re-saleable condition.
- Any seals on the item must be unbroken & intact.Postage costs are non refundable.
- You are responsible for any returns postage costs & item must be sent back by a trackable method & you must ensure that they are fully insured.
- Place your styler/product into secure packaging, the original postal packaging and its contents are not needed.
- In the package you will also need to include a proof of purchase
Who We Are
Founded in 2009, Beauty Cloud is an internet retailer specialising in providing the very best in hair, skin, shaving, grooming and body care products from around the world.
Choose from a diverse selection of over 1,000 products across slection of well-known brands from luxury salon & spa brands to high-street saviours. With new products arriving every week, you're sure to find something to suit your needs.
Our Aim is simple: provide shoppers with a safe, informed and trouble free shopping experience so they can purchase the best products available.
What We Do
We take pride in selecting the best brands and products available. We are confident that our selection will exceed your expectations. It’s simple, if we wouldn’t use them ourselves we wouldn’t sell them to you.
We take great pride in our customer service, which includes our fast same day delivery policy on all orders placed before 4:00pm, inclusion of free samples when available and our discount rewards programme for all customers.
Get in touch
If you need to contact us, please fill in our online contact form, or phone us on 03300 883 765 for our full and immediate attention.