We accept payments by Direct Bank Deposit, If paying via Direct Bank Deposit, please use your eBay username as bank reference so we can identify your payment. Not stating your eBay username in the payment instructions may result in delays in shipping your order.
Bank details: ANZ
Acc name : VEco Led Lighting
BSB: 013-304 Acc N: 2038-54188
International customers: For international transactions please contact us.
All items are shipped from our warehouse in Melbourne, Australia.
We will ship your purchase within 2-3 business days after receipt of payment. If you wish to have postage insurance please select this option through the checkout.
Australian customers: We advise you to ship your purchase by Registered
Post. Where the value of the shipment exceeds $30 we strongly recommend using Registered Post with tracking number.
International customers: We advise you to use Express Post International or DHL as regular Sea and Air mail cannot be traced.
Please note that any additional tax/duty, if applicable, is born by the purchaser. Please double check what such tax/duty might apply.
We offer a full warranty on our products against manufacturing defects. Warranty covers 6 month and applies to items under normal usage. Please contact us through eBay before sending the faulty item back. (We reserve the right to void the warranty if our technicians identify the returned item had been misused.) The faulty item will be replaced with the postage and handling fees at our cost.
We do not have a refund policy for customers who change their mind after purchasing.
When returning goods for exchange, please specify the following information:
1) Name, Address, Contact Number
2) Buyer ID (eBay Username)
3) Date of purchase
4) Reason for returning goods or description of the problem (if faulty)
We offer a combined postage discount for multiple items purchase with us. The discount offer is valid for 3 business days from the time of the 1st purchase.
If you intend to make use of the combined postage discount, please do not pay until you have completed all your purchases - we will have issued you the final invoice with the applicable postage costs. The discount does not apply to transactions paid for separately.
We offer our customers a broad range of lighting products and related goods. Our product offering include energy efficient lighting products (LED lights for homes, shops and offices; and LED lights for trailers, trucks and caravans) and related wiring as well as reflectors for trucks, ute, caravans etc.
We strive to achieve a high level of customer satisfaction with our products and have numerous positive feedbacks. To see the full range of the products we ship please visit our store.