BUYING WITH PEACE OF MIND
We want you to buy with complete peace of mind. We
will accept returns within 7 days of arrival, providing the item comes back in
original packaging, in the condition it was sent, and has the matching serial
number to the product that was sent to you.
All serial numbers are recorded.
If there is a problem with the product please email firstname.lastname@example.org or phone
feedback will be left for the buyer upon
checkout. Please take the time to leave us feedback if you are happy
purchase. We work very hard to provide the best products at the best
with excellent service (see our feedback), and rely on our customer’s
to grow our business, so we really appreciate your comments! If there
is any probelm with your purchase, please contact as straight away and
we will find a solution. We have never received negative or neutral
feedback, and as a company we are determined for this to carry on by
offering the best service.
All new products have 12 month manufacturer
warranty (Pro X has 5 years on electronics). We believe that if you purchase
from us, it is our responsibility to sort out any issues that may arise. Unlike other dealers we will deal with any
faulty products ourselves, by repairing or sending out a replacement
headset. We will not just direct you to
Please pay using your Paypal account, by personal
cheque, postal order, or call us on +44 (0)1273 324183 or +44 (0)7771 738666 to
pay by credit card or directly in to our bank. Please pay as promptly as possible, and if you are
having problems making your payment do not hesitate to contact us on above
telephone numbers or by email - email@example.com
TIME TO PROCESS
Most orders are processed the same day if ordering before 3pm. However, please allow 24 hours to process your
using our standard Royal Mail 1st Class
service take between 1-3 working days (from day of ordering) to arrive
to a UK address. "Get it Fast" is either via Royal Mail Special delivery
or UPS and is a next day service if ordered before 1pm. If ordering after 1pm and wanting guaranteed next day delivery
please phone +44 (0)7771 738666 and we will do our best to assist.
Items to European addresses 5-8 working days. The rest
of the world, including the USA, 7 - 12 working days.
MISSING ITEMS: (if your item has not arrived within
Items sent Royal Mail 1st Class Recorded/Non
- If you are not in to sign for your item the
postman will leave you a red card to collect from local depot. Please look for this before contacting us.
- In the unlikely event that you are not left a
card then please telephone your local depot to check for your item.
- If your local depot does not have your item then
email us on firstname.lastname@example.org with your ebay user id, postcode, and date purchaced.