» We accept all major credit cards (VISA, Mastercard, etc) & direct bank deposit via PAYPAL.
» Your phone number (For express) and any requirements such as Color Preference, Size, etc. must be stated in Paypal's customer note.
» Payment must be received within 7 days.
» We will only ship to the address listed in Paypal. Please update it before you pay. PO BOX / APO / FPO addresses are unacceptable.
Ship by HKPOST / ROYAL MAIL/ DPD/ DHL/ FEDEX
We accept 14 days return, buyer pays return fee.
Citiwide offers a fast and friendly service. Customer satisfaction is very important to us and our feedback rating reflects this satisfaction.
If you could not receive your item or have any questions, we welcome you to contact us. We strive to resolve any problems asap.
Enquiries: Please leave your message in eBay.
Telephone: (852) 2646 3686
NB: Our company email address is not used for communication on eBay items. Therefore, you will not receive any response to any emails. You can quickly find answers in our FAQ section.
» The transaction DOES NOT include any TAX / VAT / Import Duty / Penalty / Brokerage Fees / Handling Fees.
» Custom tax / import duties will be the sole responsibility of the buyer.
» Any such charges are normally collected from the buyer by the freight company or when picked up by the buyer. Please do not consider these charges as being additional shipping charges.
» Please check your country's import regulations before making a purchase.
» We will do all that we can to help you legally minimize your VAT/Import Duty.
» If the package is returned due to the buyer's refusal to pay any import taxes required or unsuccessful delivery (For example, insufficient address information, no such receiver), we will charge you the return shipping cost plus a 5% handling fee