Making a purchase
with Smiffy’s couldn’t be simpler. Just browse our great range of Fancy Dress
costumes and Accessories and when you find the item you’re looking for click ‘buy
it now’ on any items you wish to buy. Afterwards you’ll be asked to pay via our
preferred payment method Paypal.
If you are buying
more than one product please commit to buy all the items you require and then request
a combined invoice for all the shipping costs. We aim to send out revised
invoices as quickly as possible but if you are short of time you can alternatively
just purchase the items separately and when you orders come into our system
they will be automatically combined and then the excess postage can be refunded
Is there any other payment method other than Paypal?
no longer accept bank deposits or Personal cheques however we can accept
payments over the phone via Mastercard, VISA and AMEX. Please call a member of
the team on 02 9905 6400.
Can i pay using an e-cheque on paypal?
Please note that
paying via eCheque through Paypal can delay your shipment by up to 2 weeks
while the payment clears through the Paypal system (check with Paypal on the
expected clearance date). Once your eCheque payment clears your item will be
dispatched within 24 hours. If you notice you have paid by eCheque and need the
order before the expected clearance date we can cancel the payment and take
payment over the phone. We will not be held responsible for orders that are received
late when the customer has paid via this method.
uses and protects any information that you give "Smiffys Australia
PTY" when you use this website.
"Smiffys Australia PTY" is committed to ensuring that
your privacy is protected. Should we ask you to provide certain information by
which you can be identified when using this website, then you can be assured
that it will only be used in accordance with this privacy statement.
"Smiffys Australia PTY" may change this policy from time
to time by updating this page. You should check this page from time to time to
ensure that you are happy with any changes. This policy is effective from 1
WHAT WE COLLECT
We may collect the following information:
name and job title
contact information including email address
demographic information such as post code, preferences and
other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE
INFORMATION WE GATHER
We require this information to understand your needs and provide
you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products,
special offers or other information which we think you may find interesting
using the email address which you have provided.
From time to time, we may also use your information to contact you
for market research purposes. We may contact you by email, phone, fax or mail.
may use the information to customise the website according to your
We will NEVER sell or share your information with other companies.
We are committed to ensuring that your information is secure. In
order to prevent unauthorised access or disclosure we have put in place
suitable physical, electronic and managerial procedures to safeguard and secure
the information we collect online.
LINKS TO OTHER WEBSITES
Our website may contain links to enable you to visit other websites
of interest easily. However, once you have used these links to leave our site,
you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any
information which you provide whilst visiting such sites and such sites are not
governed by this privacy statement. You should exercise caution and look at the
privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL
You may choose to restrict the collection or use of your personal
information in the following ways:
Whenever you are asked to fill in a form on the website, look for
the box that you can click to indicate that you do not want the information to
be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your
mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to
third parties unless we have your permission or are required by law. We may use
your personal information to send you promotional information about third
parties which we think you may find interesting if you tell us that you wish
this to happen.
You may request details of personal information which we hold
about you under the Data Protection Act 1998. A small fee will be payable. If
you would like a copy of the information held on you please write to:
Smiffys Australia PTY Ltd
Level 9 St Martins Tower,
31 Market Street,
If you believe that any information we are holding on you is
incorrect or incomplete, please write to or email us as soon as possible, at
the above address. We will promptly correct any information found to be
QUESTIONS OR SUGGESTIONS
or your own personal information, please e-mail us.