Payments must be received within 7 days of auction end. Please allow 5 working days for clearance of echeques from date of receipt.
Our preferred payment method is PayPal however we also accept credit card (Over the phone) and bank transfer.
Get in touch with us for bank details if needed.
All of our orders are dispatched from Melbourne within 24 hours of recieving payment (Monday - Friday only) via Australia post on a standard service.
Delivery times may vary from three to five business days. We ask that you allow a maximum of seven business days before contacting us with any concerns.
In the unlikely case of not recieving your order, contact us and we will resolve this.
For urgent orders, we offer an express delivery option which is valid on some products only. Extra costs do apply for this option.
Some items may be large and in this case, you will need to contact us with your suburb/town for a freight quote.
Local pickup is available on all items at our store in Ringwood - 13 Molan Street, Ringwood 3134.
Returns / Exchanges
Returns or exchanges must be made within 30 days of the delivery date indicated on your sales receipt.
After 30 days your order will be assumed satisfactory and claims of delivery errors or requests for returns or exchanges will not be accepted.
Products may be returned/exchanged provided that the item(s) are returned in a clean, sellable condition, subject to the discretion of Cost Less Bolts.
All returns will be refunded less the delivery cost. All exchanges will incur a return delivery fee.
Cost Less Bolts was established in August 1989, as small family business with a strong focus on industrial fasteners, such as Hi-tensile, mild steel and stainless steel.
In 2001, due to ever increasing demand, the business expanded the product range to include a range of industrial supplies such as hand and power tools, compressors, and welders.
We are a leading distributor of industrial fasteners and industrial supplies. Our mission is to exceed our customer's expectations all and every time.
We offer exceptional customer service, exceptional value, the broadest product selection, superior availability and cost-efficient solutions.
Our comprehensive range of standard and specialised fastener lines is suitable for all applications. And if we don't stock the solution to your application we'll source it!