Details about Microsoft Office Professional MS Pro 2013 Media DVD and Product Key, NOT RetailMicrosoft Office Professional MS Pro 2013 Media DVD and Product Key, NOT Retail See original listing
11 Mar, 2014 12:18:21 AEDST
Brand New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is ... Read moreabout the condition
Windows 8, Windows 7
Windows 8, Windows 7
Microsoft Office Professional Product Key and Media 2013
This product consists only of a Microsoft Office 2013 Professional Media DVD for Installation and a serial number for activation for 1 PC only.
Thank you everyone for your amazing feedback!
Click above for current details
Frequently Asked Questions
Why are your prices more expensive than other sellers?
BuyCheapSoftware sells in accordance to Australian law, meaning that unlike some other sellers, GST is included and a tax invoice is provided. Additionally, some other sellers sell grey imports, meaning that whilst cheaper, it is imported outside standard distribution channels and can often mean that it comes without an Australian Warranty.
How long does it generally take to process an order?
It takes one to two business days for us to dispatch it (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by shipping method for delivery Please note the difference between "Delivery time" and "Dispatched time"
I haven't received my item yet
If you have received postage notification, Please contact us to check the status of your order. Shipping and dispatch times on our listings are indicative only. To avoid delays and possible second delivery charges, we strongly recommend that you provide an attended business address (such as a work address), where someone you trust will be available to receive and sign for the order during normal business hours. We only use person-to-person delivery services (i.e. Where the recipient must sign for the delivery) to ensure orders can be tracked all the way through to delivery. For certain orders (i.e. as determined by our fraud prevention policies), we may also request for the courier to verify the identity of the recipient.
Can I arrange pickup for my order?
YES! Please contact us to arrange the item to be delivered to our retail store. Our store is located in Milton, Brisbane. Paypal payment is not accepted for pickup.
What should I bring when I get to the store for pickup?
Please bring these items to the store: Personal identification and Proof of Payments (optional; buyer can pay-on-pickup)
Merchant Credit cards over the phone
Contact us for our Bank details if you wish to process a bank transfer. Please put your ebay username as payment reference. Please process payment after placing your order to expedite processing, funds must clear before your order is despatched. Payment typically clears next business day. Our details are listed below.
Your payment clears when your order is completed online and your shipping details will be obtained from PayPal. If you pay by "Echeque" they can take from 4 to 10 days to be processed and we do not ship until the payment is cleared by Paypal.
Eftpos facilities are available in our storefront via our Commonwealth Bank terminal.
Refunds and Returns
Please research the products carefully before placing an order. We generally do not provide refunds or exchanges for incorrectly ordered goods that has been opened. However, we do accept refunds or exchange for UNOPENED goods only (All shrink wrap and seal intact). We take no responsibility for incorrect choice of product or for any hardware/software compatibility issues. Please check your system compatibility before purchase. The customer is ultimately responsible for researching the product specifications from the manufacturer and other resources and selecting the appropriate product to meet their requirements. If at our sole discretion, we decide to accept non-faulty goods for a refund, A re-stocking fee of 20%-25% may be charged and other non-refundable costs incurred by us (i.e. Credit Card Handling Fee and Freight Costs) will be passed on.
Requirements for full refund
Return of Faulty Goods (Under Warranty)
BEFORE returning any faulty goods to us you must initiate a warranty claim with our service department. You must select the faulty item from the list of products you have purchased and provide the faulty item's serial number (for those items that have a serial number) and as much information as possible about the issue.
Where appropriate, we will issue you with a Return Authorisation Number (RAN) and provide with instructions on returning the faulty item. The RAN is valid for 7 days from the date of issue, in which time the faulty goods must be received by our Service Centre. The RAN will not be extended or re-issued. The RAN MUST be clearly displayed on the return package. Any goods returned without an RAN will be not accepted and shipped back to you at your expense.
Depending on the item we may require that it is returned with all original accessories. Our Service Centre reserves the right to reject incomplete or not properly packaged items. A refund for the amount paid for the item or a replacement item will be provided at our discretion for any goods returned under store warranty. A refund or replacement item will only be issued once the faulty item has been received and tested for the specific issue specified in youClaim and found to be faulty.
Dead-On-Arrival (DOA) Products
You must go through Return / Warranty Claim procedure outlined above in order for us to process your return / warranty claim. If the item is found faulty, we will either replace the item or refund the full amount of the order based on your choice. To ensure expedient handling of your DOA return please initiate the DOA return within 7 days of receiving the product.
Return of Goods due to Battery Problem
We do not provide exchange or refund for problem caused by battery as the life of battery fully depends on usage.
All products sold by BCS are covered by Return-to-Base or Manufacturer Warranty. Most of the goods carry 12 months return-to-base or manufacturer warranty, but some, like monitors, could have extended warranties. Please contact the product manufacturer for extended warranty details. You may also find it more efficient to handle the warranty claim directly with the manufacturer for items where the manufacturer has a service centre network in Australia.