No Risk Return and Warranty
If you are unhappy with our product for whatever reason, please contact us within 7 days of receipt of the item to arrange for a return and or refund/Exchange.
You will be given a Return Authorisation number (RN#), which should be clearly marked on your return package.The package should be unopened & in its original packaging.
We will exchange or refund your purchase within 30 days of the original shipment date. Products must be in the same condition you have received them and in the original packaging.
For any warranty claim within 30 days from purchase, all postage will be paid by Ausboots.
For any claim after 30 days, postage to and from Ausboots will be paid by the customer
Ausboots will either exchange the goods for an item of similar cost or
Refund the purchase price of the product.
Ausboots aims to include up-to-date pictures of all products on our web site.
We make every attempt possible to reflect the actual colour of the products in the images presented on this web site.
However, ugg boots and other sheepskin products may exhibit some irregularities and variations in colour and texture.
These variations are characteristic of the sheepskin and add to the beauty and character of the footwear.
The accuracy of the images displayed also depends on the type of monitor used and the computer settings.
Where possible, multiple views of the product are provided, to minimise any discrepancies.