This warranty is limited to the product being REPLACED ONLY and does not include labour costs, freight or reinstallation costs (Finish such as scratches and scuff marks are not covered). The product warranty is limited to defects in workmanship only and does not apply to loss or damage caused by abnormal use. The warranty will not cover the entry of foreign matter or influences to the product including but not limited to liquid, moisture, dirt, dust, or electrical fluctuations. Power supply faults or influences resulting in damage to this product are not covered under this warranty. You will need to attach a copy of the Product Invoice and the Electrician's receipt of installation for your warranty to be valid.
We do not accept exchanges or refunds for change of mind.
Products found to be defective upon arrival or installation is subject to the warranty conditions. Upon arrival of the product in its original packaging back to JD Lighting, it will be tested by our technicians. If the product is deemed to be faulty, JD Lighting will replace the items free of charge and ship the product back to the customer. If the item is not deemed to be faulty, it will then be shipped back at the purchaser's expense. Please refer to "warranty conditions" and "important notice" for further information.
If electrical work is required to install this product, a licensed electrician must install the product. If the electrical item is installed by someone without the correct qualifications, the warranty for the item is instantly voided.
If you receive an item that is deemed to be faulty, please contact us immediately at firstname.lastname@example.org. The item needs to be shipped back to us at the purchaser's expense, in order for one of our electricians to test the item. A decision will then be made as to whether the claim is valid or not. If an item is deemed not to be faulty, the item will not be replaced and the return postage will be at the purchaser's expense.
In the case of "In-home Warranty", the warranty claim must be lodged through the manufacturer of the product. They will then proceed with the warranty claim.
Images and Illustrations:
All pictures shown in this listing are for illustration purposes only, colours and finishes may vary, please read advertisement carefully.
Goods in Transit:
JD Lighting is not liable for any loss, theft, or damage once goods are in transit.
By purchasing this product, you agree to the above terms.