Most items are
sent out within 2 business days.
No combined shipping
Terms & Conditions
for items that arrive DOA or faulty -
not for change of mind. Refunds can be given once the item has been
returned within 14 days of receiving in
the original packaging with all the
contents and paperwork it arrived with.
The refund will be by the same
method paid. Exchanges must be agreed
upon not assumed.
or damaged items can be returned after
pictures of the damaged/faulty item have
been submitted and requests for
information have been submitted. After
14 days the buyer pays return shipping.
If purchasing as a gift please check the
parcel on arrival for any damage caused
during transit or faults as warranties
are only valid within a limited time
There is no
contact number associated with this
online business as it's an online
business. We communicate only
through Ebay messages and email.
If this is not acceptable to you please
do not buy any of our items.
up available. Paypal only.
It is the
buyers responsibility to ensure their
Ebay address and details including
contact number are correct at
time of purchase. If incorrect
details are provided there can be delays
until we have the correct details. If
item is posted to a wrong address
provided by the customer a 2nd lot of
postage will apply once the item has
returned. Purchases are processed
almost immediately so you cannot change
your details hours after the
Delivery - It is the buyers
responsibility to check parcel status,
delivery and pick up if necessary -
tracking details will be provided - if
available - after item has been posted.
If only a tracking number and service
provider is listed but not tracking is
showing up using the eBay tracking
system then go to Google and search for
the service provider and parcel tracking
page to find their online parcel
for change of mind - items can be
returned at the buyers expense and the
original shipping amount will not be
refunded - only the item price will be
refunded. Only unopened items can
be returned for change of mind.
You need to contact us for before
returning parcels as they will need an
RMA number to get through dispatch to be
received and processed. Restocking
fees apply to returns for change of
Once an order has been placed and
payment made the order gets sent to our
dispatch department and cannot be
cancelled. Please be sure to make
sure of your purchase prior to buying as
the order cannot be cancelled once
payment has been made.
If purchasing for an event please allow
plenty of time for transit and parcel
checking. We have no express post
and items are dispatched the same as any
other time of year - most items are sent
out within 2 business days.
All our items are sent from our
Australian suppliers - no items are sent
from overseas resulting in lengthy
delivery times. Items are sent via
couriers and Australia post
ABN: 33 987 637 715