Thank you for visiting our Ebay store, we appreciate your business. We kindly ask our customers to please read all store policies and specific product information in each listing.
Please keep in mind that communication is the key to solving any problems that may arise during the transaction, please do not hesitate to contact us by email so that together we can complete the transaction as smoothly as possible.
We will endeavour to answer your email enquiries during our work hours of Monday–Friday from 7 AM to 5 PM, excluding major holidays. We generally respond to emails within 1 business day of receipt. If you don't see a return email, please check your spam folder. Please email more than once if you do not get a response to the first email.
Feel free to contact us by phone or visit our Nunawading yard today.
Col Smith Garden and building Supplies Address: 6 Beech Street. Nunawading. 3131
Monday to Friday: 7am to 5pm
Saturday: 8am to 12pm
Col Smith is a long established Australian owned business operating from our yard in Nunawading Victoria. We specialise in standard and custom paving, flooring, walling and stock Bluestone Pavers, Granite Pavers, Sandstone Pavers, Travertine Pavers, Limestone Pavers, Wall Cladding, Tiles, Bullnoses, Pool coping available and much more.
We can help you choose the right stone for your project no matter how small or large. With our great product knowledge and ability to source a wide range of quality local and imported stock, we will find what you are looking for.
We also offer cutting of your stonework using our in house facilities that can cut stone slabs 3 metres long and 1.1 metres wide, allowing us to create a large array of custom stonework. We will profile the edge if required, giving you a beautiful bevel or bullnose that will enhance and finish off the stone, for projects such as bench tops and edging of feature items.
Designing a job is made easy with our 3D computer generated modelling. This will guarantee that all measurements and look of the final pieces are correct before we start cutting and shaping the stone, avoiding costly errors.
Although we specialise in stone, we also have a large range of garden and building supplies making it convenient to get all your materials under the one roof.
Pickup at our Nunawading yard is available and we also deliver throughout Victoria and welcome enquiries from all across the country.
Please visit our Ebay store to view our large range of products or come visit our Garden and Building Supplies at 6 Beech Street Nunawading, Victoria.
Warranty & Return Policy
Please read the listings clearly and contact us prior to bidding if you have any queries on the product to avoid problems arising after purchasing.
On the rare occasion you may receive an item that is damaged or not as listed, you can return the product with 7 days of purchasing to receive an exchange or full refund.
No returns on sale on clearance items or items that have been clearly listed by our store as damaged or with faults.
The price of the product is refundable however freight charges are not refundable.
All other Returns are subject to a 20% restocking fees. This includes unwanted items and accidental orders.
No refunds due change of mind or finding a cheaper product elsewhere.
You are responsible for all return shipping charges or to arrange drop off of the product to our store at Nunawading Victoria.
You must provide us with a return tracking number if returning an item by freight and shipping.
We accept no responsibility for items lost or damaged in return transit.
Refunds are only processed to the initial payment method.
All damaged items that have been received by the buyer must be reported to our store within 24 hours of delivery or the claim may be voided.
Col Smith Garden and Building Supplies is committed to your complete satisfaction. We proudly stand behind our products and offer our customers a 7 day return policy for a refund or exchange.
We are committed to the satisfaction of our customers and strive to provide the highest level of customer service.
Five-Star Service Is Our Goal!
Your feedback and star scores are very important to us because it will help us to better target our products and services to meet your needs. Before leaving permanent feedback, please contact us with anything about this transaction that did not meet your expectations and we will endeavour to fix the problem asap.
'Thank you for visiting us today, we appreciate your business and look forward to providing you with our quality products and excellent customer service'.