Recommendation
1. All orders are shipped within one business day.
2. We only ship the package to the address on your Paypal payment. Please make sure that the address is correct on Paypal. We are not responsible for the delay or package lost if the address is incorrect.
3.For Evening Dresses, to US, the delivery period is within 5-10 business days by DHL. To Brazil, Russian Federation & Mexico, the delivery period is within 7-14 business days by EMS.
4.
|
Not tracking number except US , if you want tracking number add + $1.99 |
County |
Delivery Time (Singapore post) |
|
Working Days + holiday |
5-9 |
10-15 |
16-20 |
21-25 |
>31(100% Money back) |
US |
Item Arrived Ratio |
2.9% |
89.5% |
5.5% |
1.8% |
Refund or Reship |
UK/Australia |
Item Arrived Ratio |
0% |
18.1% |
63.6% |
10.7% |
Refund or Reship |
Other Country |
Item Arrived Ratio |
0% |
8.7% |
10.2% |
58.3% |
Refund or Reship |
1,We only accept PayPal payment, eCheck & other pending payments via Paypal will be held until cleared ,as per eBay terms
2. Payment must be fulfilled within 7days.
Before delivery the item , we must check and confirm item perfect . when you receive the item , if you find any question , please contact us within you receive the item 48 hours . We appreciate your patience & understanding , Please contact us before you leave neutral or negative feedback . we very glad to solve all problem with you.
1.All items must be in original condition and package within 14 days returned.
2.Return shipping fee is buyer responsible.
3.Buyer is responsible for duties, taxes, and customs clearance fees as requested by country laws.
Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem. If you are satisfied with my goods and service, I appreciate you giving us 5 stars feedback to encourage us to do better and better. If you feel like we fell short of 5 stars, please email us first with your concern. Please do NOT leave negative feedback without asking for help with ebay message
1, If the item was lost, we can resend items or make a full refund.
2, If the item was damaged during shipping, please take a picture of the item, we can offer you a replacement or a part refund according to the item's condition and we will cover the shipping cost.
3, If you found out the item much different from pictures, we also can make a part refund or replacement for you after we confirm this problem. Please contact us first.
4. Service Time: Hong Kong Time: 9:00 am ~ 6:00 pm, Monday ~ Friday.
We respond emails within 24 hours, weekend 48 hours
Our goal is make you happy, brilliant, and a faithful client.
24Hours-Store
)
