1. Items are generally shipped out within 24hrsafter payment received (Sat.&Sun. excluded).
2. We send packages toAU customers from Sydneyby AU Post,TNTor TOLL, the shipping time is usually1 - 3 working days (Sat.&Sun. excluded).
3. Local pick up is not available.
4. To other countries, please contact us for the shipping detial.
We prefer Paypal. Please send your payment with a paypal confirmed shipping address.
1. Product must be in original condition with all the original accessories. Upon receiving the defective item, we will either fix it or ship you a replacement.
2. Please contact us before returning your item so we may issue you an RMA (Return Merchandise Authorization Number) in order to identify your package when we receive it. Please print this number cleary on the outside of the return package.
3. If buyer don't like the item,or the item is not suitable for use,or buyer misuses the item, and hope to return to get a refund, we may issue 90% of the total amount. It costs money to send the order to buyer even thought it is free shipping to buyer.So please understand only 90% of money can be refunded in these situations,which means the shipping cost can not be refunded.
Store service Email: firstname.lastname@example.org
Technical support Email: email@example.com
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The buyer is responsible for return postage costs.
Return policy details
1.Please contact us to get an RMA number before return.
2.The return cost is covered by buyer.
3.Postage of sending the replacement will be covered by seller.
4.Product should be return as original as the item received.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns - opens in a new window or tab.
Seller's payment instructions
Please advise your phone number for the courier delivery,it is required by the shipping company. Thank you for your business.
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