New Wall Mount for 10"-24"Flat Panel Screen LCD TV Monitor NO MOVING

1. For all the products which caused problems to the buyers, needed to be shipped back to the product testing center for testing and defining in Shenzhen, China. After confirming the problem, JMW will make a compensation according to the compensation regulations and rules. This warranty covers refund or replacement of defective products. If under Special circumstances, then JMW will handle with discretion (for those who can provide clear evidence of damage under the condition of no damage to the product).2. If you have a defective item which you wish to return or exchange, please contact JMW customer service within 7 business days (within 7 business days after buyer received and signed, and a proof of receipt of goods is required). Seller is responsible for the testing fee and shipping cost. We will make a refund or a replacement depends on the testing report and our available stock. All returns must be intact with complete accessories (include gift).3. Products damaged due to logistics reasons (such as improper or inadequate packaging) or man-made damage (such as tearing up the quality warranty label or dismantling the products) when returned are not granted warranty coverage.4. If defective situation noticed over 7 days after delivery, shipping, insurance and handling charges are not refundable. (within 7 business days after buyer received and signed, and a proof of receipt of goods is required)Note: we don't undertake the shipping postage of the exchange