Immediate payment is always appreciated, or within three days please.
Need longer? No problem, please contact us so we can make arrangements for you.
Please don't bid if you don't intend to follow through with the purchase
~ Fees are not refunded for change of mind
~ An unpaid item case must be opened in order for us to be refunded the fees charged for the sale from eBay
~ this is inconvenient and time consuming for us both
~ We prefer not to have to open unpaid item cases against our customers.
Payments can be made via Pay Pal ~ Bank Deposit or Cash on Pick Up.
If none of these methods suit you, simply contact us to make suitable arrangements.
We only accept Pay Pal from overseas buyers, this is due to currency conversions.
Our customers are important to us, so receiving your items quickly is important to us.
We process your order as soon as payment has been received.
The shipping costs are determined by the weight of the item.
Sometimes we quote shipping prices within the listings, this price will include a $1 fee to assist us with the costs of packaging materials
eg: tape - bubble wrap - envelopes - shred - bags - paper and ink etc.
Where suitable we use eBay satchels, they come in two different sizes, 500grams and 3kgs, these satchels have a standard price Australia wide and will provide you with tracking for your item.
We also use a 5kg satchel to give our customers the cheapest and best price possible on shipping, often this is a cheaper alternative for our interstate customers.
All of our items are currently shipped through Australia Post
~ We post daily Monday through to Friday
~ All items paid for by 12pm will be shipped that day
~ Items paid for after 12pm will be shipped the next business day
~ Please understand that packaging and trips to the post office take time, this is why we have a cut off point of 12pm, this allows us to process all of the paid orders and get them ready to send to you.
If you pay for your item on Friday at 3pm, your item will be shipped on Monday, Aust Post is not open on Saturday and Sunday.
International buyers please note, you may be responsible for customs fees and you may experience longer postage times due to customs related delays.
Please contact us for combined postage savings when purchasing more than one item.
All of our items are packaged as securely and carefully as possible to protect your item in transit. We try to offer the least expensive postage costs for you.
Please consider insurance on valuable items, as unfortunately we can't be responsible for items once they have been posted.
We are currently looking for alternatives to Aust Post, to allow us to offer better prices on postage and safer transit on fragile items so we can offer more opportunities to interstate buyers.
Please understand that if you bid on any of our auctions, you are agreeing to our terms and conditions and entering into an agreement to purchase the item.
We will contact the winning bidder or purchaser via e-mail within 24 hours after the auction has ended with all checkout steps included.
The descriptions we provide within our listings are done to the best of our ability. While all care is taken, any errors or omissions in the item details are absolutely unintentional. We understand that you can't see or touch items you are considering purchasing, so we provide you with many photos from different angles ~ measurements, as photos can make objects appear larger or smaller ~if the item is used we will describe the general condition and point out any flaws so you can make an informed decision about your purchase.
We reserve the right to cancel or end the auction earlier.
Remember this is eBay, not a retail outlet, therefore you get great prices, and great service but we do not refund for goods bought. All sales are final.
Our standards are high, so be assured you will be receiving quality items at the best prices we can bring you!
A little about us ~ We are a family run business with many years of combined experience in business and the retail industry.
Realising today's trend towards online selling, we decided to make the move to eBay.
You can expect to be treated with respect, consideration and exceptional customer service ~ We're always happy to go the extra mile for our customers.
We intend to be around for many years to come, so please add us to your favourite sellers list and come back to see our ever changing stock from time to time.
Bid and buy with confidence from Lexzori knowing we're an honest, reliable and reputable seller on eBay!
We'll look after you!
All we ask in return is to be treated with the same respect we afford our customers,
please remember we have feelings too!
We want your shopping experiences with us to be wonderful and if you aren't happy with anything just drop us a line and allow us to rectify the issue, remember we're happy to help.
If you have any questions or queries of any kind, please feel free to email us directly through eBay.
Your emails are important to us and will be responded to ASAP.
Our emails are monitored constantly and we try to monitor emails over the weekend also, so you receive a quick response to your question.
If you feel you need to speak to someone in person, please email us your contact number and a convenient time we should call and someone will be in touch to answer your query.
Although returns are not accepted on pre-loved items, we stand behind every item we sell and in the unlikely event that you should have a concern with an item you purchase from us, please contact us via email immediately so that we may resolve your concern as quickly as possible for you.
Our staff are friendly and helpful so please don't hesitate to contact them at any time.