We do our best to ensure that all our listings are correct, however we are only human. In the event that we have incorrectly advertised an item, or there is an error in our listing, we will be more than happy to work with you to resolve any issues - but, we do reserve the right to finalise the transaction by a full refund of the sale at our discretion.
Engine Master Australia's liability for losses or damages, arising out of any cause whatsoever, is limited to a full refund of the purchase price or - at our option - repair or replacement of the part(s). EMA shall not be liable for any consequential or incidental damages.
Any part(s) which, in our opinion, shows evidence of being used or installed contrary to manufacturer's instructions , and/or subjected to improper handling, packaging or shipping by the customer will not be eligible for exchange, refund or warranty consideration.
Any purchases that the customer orders incorrectly will result in the customer paying all freight charges with regards to refund and/or replacement of goods back and forth to EMA.
It is your responsibility as the buyer to ensure that the product(s) you are ordering from EMA is suitable and correct for your application. Please call us if you are unsure of suitability before purchasing. By pressing "Buy it Now" we assume that you have read and understood our terms and conditions and additionally, that you have ensured the products suitability for your intended purpose.
Please contact us in the event that you're not satisfied with your
purchase or service we have provided as we're more than happy
To work with you to ensure a positive experience.