At Desgner Fashion Jewellery, we like to offer our customers a premium service that is efficient and reliable. When you make a purchase with us, we guarantee to dispatch the item within 2 working days and a confirmation of dispatch is e-mailed to you accordingly. We are able to dispatch items all around the world and all items are sent using quality protective packaging, so you can be assured it should arrive at your destination in optimum condition.
Additionally, we are happy to combine postage for multiple purchases. eBay automatically combines postage discount for multiple purchases at checkout. Please check Poastage details for individual postage options
We are sure that you will be very happy with your purchase but if you are in any way unsatisfied please let us know and we will be happy to exchange or refund your item with in 14 days of your purchase.
For health and hygiene reasons we are not able to accept the return of earrings. This does not affect your statutory rights.
Returns must include the original undamaged items, in their original packaging. The buyer is responsible for delivery costs incurred when returning products to us unless the return is due to our error or were received in a damaged condition.
UK customers: If you have not received your item after 15 days of your purchase please contact us and we will endeavour to investigate. Royal Mail will not stipulate a parcel lost until 15 working days has elapsed.
International customers: Royal Mail will only investigate after 28 days has elapsed. Therefore, please allow some time before contacting us regarding lost items.
We place great importance on feedback ratings, and understand how essential feedback is to ones reputation on eBay, therefore, every time a purchase is made from us, we guarantee to leave you feedback. In return we ask that once you are completely satisfied with your purchase(s) please leave feedback for us too, and before leaving negative feedback, please remember that our aim is to resolve any issues in a postive manner so please give us an oppertunity to put right them right if you do have any grievences.
Please visit our eBay for our full range of Desinger Fashion Jewellery including Designer Fashion Rings, Watches, Necklaces, Bracelets, plus other fashion jewellery and jewellery making kits.
We have a friendly and helpful team who are happy to answer any questions you might have so please contact us either by email or telephone and we will look after your enquiry ASAP
• firstname.lastname@example.org or
• 01205 870267 Mon-Fri 9am to 5pm