Postage and handling
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Postage and handling |
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Service |
Delivery* |
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Free postage
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Australia
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Standard Postage (Australia Post Parcel Post Parcel + Signature)
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Estimated between Wed. 29 May. and Wed. 5 Jun.
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AU $15.00
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Australia
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Express Shipping (Australia Post Express Post Parcel)
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Estimated between Wed. 29 May. and Fri. 31 May.
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Free Local Pickup
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Australia
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Local Pickup
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Domestic handling time
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Will usually post within 2 business days of receiving cleared payment[newWindowTxt].
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Return policy
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Item must be returned within
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Refund will be given as
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7 days after the buyer receives it
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Exchange
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Return policy details
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The warranties hereby conferred do not extend to, and exclude, any costs associated with the installation, de-installation or re-installation of a product, and any other ancillary activities.
To be eligible for a refund, exchange or warranty claim, consumers must meet the following requirements:
(1) Report the details of the faults soon after they occur and send or take the goods back to MultiGlare Australia as soon as possible.
(2) State what remedy you would like.
(3) Provide proof of purchase when returning the goods.
(4) Be sure that you did not cause the fault.
(5) Stop using the faulty item.
(6) Make sure you care for the goods while in possession.
(7) Not affected by being used in an abnormal way. Such a use may be noted in the warranty as rendering it void, or it may be a use that you wouldn't reasonably expect the product to perform.
(8) Not disposed of, lost or destroyed. In other words, there needs to be proof that the product has failed.
(9) Not reduced in value by delay on the goods.
Additional for refund
(10) To obtain a refund the customer should return the goods within a reasonable time.
(11) Refund will be less the original shipping charges associated with the products. If shipping charges were free, $15 will be less for each delivery.
(12) The item must be returned in the same condition as when shipped with all original packaging, tags and papers. All watches must be unworn, unaltered and in brand new condition. All watches will be inspected upon receiving.
(13) In some circumstances a consumer may only be entitled to a partial refund, such as, where the fault was not brought to the attention of the trader within a reasonable period after the fault was discovered, or the consumer has already had a certain amount of use of the goods.
(14) Refund transaction will be only processed upon the acceptance of our cancellation request.
MultiGlare Australia reserves the right to reject the refund, exchange or warranty claims if consumers:
(1) Change their mind about a product. This includes when a consumer has found a cheaper product elsewhere, has bought a gift that is unsuitable, or their circumstances have changed and they no longer require the goods.
(2) Affected by being used in an abnormal way. Such a use may be noted in the warranty as rendering it void, or it may be a use that you wouldn't reasonably expect the product to perform.
(3) Are unable to provide the proof of purchase.
(4) Are responsible for damaging the goods by not following the instructions, or misusing the product.
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Payment details
| Payment method | Preferred/Accepted | Buyer protection on eBay |
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PayPal Preferred
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