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Australia
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fastenerkitsonline
 
Posts to:
Australia

Details about  Qty 10 Plain M3 (3mm) x 25mm Socket Head Cap Screw Black Bolt 12.9 Grade Allen

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Qty 10 Plain M3 (3mm) x 25mm Socket Head Cap Screw Black Bolt 12.9 Grade Allen
Qty-10-Plain-M3-3mm-x-25mm-Socket-Head-Cap-Screw-Black-Bolt-12-9-Grade-Allen
Item Ended
Item condition:
Brand New
Ended:
19 Aug, 2014 02:04:42 AEST
Price:
AU $5.60
[
History:
]
Postage:
FREE Standard Postage | See details
Item location:
Brisbane, QLD, Australia

Description

eBay item number:
231184425615
Seller assumes all responsibility for this listing.

Item specifics

Condition:
Brand New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is ... Read moreabout the condition
 

About UsTermsDeliveryOrdersReturnsTechnical InfoContact Us
 
Socket Head Cap Screw M3 x 25mm Plain Qty 10
 
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Item Description

  • Socket head cap screws have many uses, they are used in toolmaking, diecasting, furniture, machinery repairs applications, motor vehicle assembly and in many other engineering applications
  • Photos are for illustrative purposes only and may not be the actual diameter or length
  • Every effort has been made to ensure all measurements are accurate, they should only be used as a guide
  • The length of a socket head cap screw is measured from under the head to the end of the thread
  • Our stock is sourced from various manufacturers, therefore differences may exist between batches such as visible stamped head markings and thread lengths
  • Manufactured to DIN912
  • We ship every order with a Tax Invoice
  • Please contact us via ebay messaging for custom orders and bulk quantities
  • Need to know more? email us: sales@fastenerkitsonline.com.au

 
ProductSocket Screw
Head TypeSocket Cap
Screw SizeM3 (3mm)
Thread Pitch (TPI)0.50mm
Length - from under the head25mm
Thread length18mm
Head Diameter5.32 ~ 5.50mm
Head Thickness2.86 ~ 3mm
Wrench Key2.50mm
MaterialAlloy Steel
Grade12.9
FinishPlain (Black)
Quantity10
 
 
 
 
About UsTermsDeliveryOrdersReturnsContact us

Fastener Kits Online is one of the largest in house assembled fastener kit suppliers on eBay in Australia.

We started in 2011 when after looking for a bolt kit online we found the range was very limited and the product didn’t resemble the product normally found in the local bolt and nut shop, the heads were either the wrong spanner sizes (common issue) or they were full of diameters or lengths that people didn’t want.

So after a lot of research we started to source a few product lines locally and made a few kits up in our garage, listed them at a fair price to see what would happen? We choose Australian made Fischer containers, they were dearer but you could see why, Fischer is a well-known brand with a lot of history and the quality was the best on the market. We thought people wanted choice, quality and confidence in what they were buying. Price was important but wasn’t the only factor.

Why did we choose eBay? It was pretty simple, you can hide behind a website but you can’t hide on eBay. If they didn’t like us they would negative feedback or they wouldn’t return, if they liked us they would give us good feedback. Pretty easy. In little over 2 years we have had over 6000 positive feedback.

It didn’t take long before our sales of kits started to take off, our range grew and then we soon realised people wanted to be able to refill them. Again, we found the only option thru eBay was industry standard pack sizes of 100 /200, that didn’t suit the majority so we started to add to our eBay store smaller pack quantities.

Sales kept growing.

Fast track 2 years and we can now boost one of the largest range of kits on eBay and fasteners covering all types of bolts and nuts, socket screws, washers, machine screws, rivets, screws, self-drillers, boat hardware, balus trading, the list goes on. If you can’t find something let us know, there is a good chance we can. If you have a question, need some help, want a customised kit, have a bulk order then contact us thru eBay message, call us or send us an email to sales@fastenerkitsonline.com.au. You will find we don’t take long to reply.

We ask that you please read the terms and conditions before bidding on an item.

By bidding on an item or buying an item from our store, you are agreeing to the Terms and Conditions as stated in our Shipping & Delivery Policy, Payment Policy and Warranty & Guarantee Policy.

Every effort has been made to provide accurate product descriptions in the product listings. Occasionally there may be inaccuracies, mistakes, errors or misinterpretations, which we reserve the right to correct as they're identified.

All graphics and photos in our store and listings are for illustration purposes only. The actual products supplied may differ in size, shape or colour.

All item prices are inclusive of GST.

Shipping and Delivery Policy

We require a MOBILE PHONE number which will be used to confirm order details for the courier to arrange delivery. If you do not provide a contact number, an attempt will be made to deliver your item however your delivery may be delayed.

Local Pickup for stocked items is available from our Brisbane warehouse. Please contact us prior to purchase.

Unless otherwise stated as "Free Shipping", all shipping and handling fees are to be paid for by the buyer. These fees are stated in the listing for each item.

Orders will be shipped once payment has been received in full.

Most orders are shipped within 2 business days of cleared payment (excluding weekends and public holidays).

Tracking details are usually updated with your order within 24hrs of shipment. From time to time these updates may take an extra day or two to occur. eBay provides estimates on shipping delivery timeframes. Couriers are usually much faster, so please check your order with your tracking ID to get a status update. If you've had no status update then we will lodge an enquiry into your delivery which may take up to 24 hours, but usually results in the order being found and promptly delivered. As this is out of our control we ask that you please contact us if you believe the delivery timeframe has been too long, rather than waiting!

Refer to our delivery page for delivery times to your area.

All items are despatched during business hours: Monday to Friday, 8am-5pm (public holidays excluded)

Delivery to Eastern Seaboard capital city metropolitan areas is usually within 2-4 business days. Delivery Australia wide can be anywhere from 1-14 working days. Don't forget you can track your delivery with the tracking number provided to you via email once payment has been cleared and the item has shipped.

Refer to our delivery (make this a link) page for delivery times to your area.

Items are packed with quality packing materials and leave our warehouse in brand new condition. This does not rule out the possibility of damage or loss as a result of transporting the goods however. Although every effort is taken by our couriers to handle the items with care, the couriers and Fastener Kits Online are not liable for lost, stolen or damaged goods during delivery.

Payment Policy

We require for the buyer to complete the sale transaction (including payment) within 5 days of the sending of the email. Should the transaction not be completed, and payment has not been initiated, then the Unpaid Item Process will be initiated.

We accept Paypal, Bank deposit at any St George Bank or Internet Banking, or throughPaypal.

Buyers wishing to make bulk purchases may be eligible for a discount. Please contact us for further information.

Payment confirmation duration is usually as follows:

  1. St George transfer: 1 business day
  2. Other bank/internet transfer: 2-3 business days
  3. Paypal: Payments sent from a PayPal account balance, Instant Bank Transfer and credit or debit card are usually completed instantly. If paying via eCheque, clearance can be between 7-8 working days. It may take 2-3 days to create a Paypal account if you don't already have one.

Guarantee, Returns and Warranty Policies

Please contact us before returning any items under our guarantee or warranty policy.

For items with a manufacturer's warranty, please contact the manufacturer regarding service and support under their warranty terms.

We are not responsible for the shipping and handling fees for any non-faulty returned items. If the buyer sends the item back via C.O.D service, then we will be unable to accept them item. Please pre-pay the shipping fees.

If for any reason you are not completely happy with your purchase, please first contact us to resolve the matter. If a return is deemed the best outcome (and applies to that item), we will provide you with return details and instructions. Not all items are eligible for refund (such as custom orders) - please refer to the product listing description for any particular details regarding this. Where returns are applicable, please ship the item to us within 30 days in unused condition and in the original packaging and we will be happy to refund your purchase price.

All items are quality checked before despatch. Any items returned with parts missing can not be refunded.

Standard delivery

We use Australia Post, Fastway and freight management companies for all of our deliveries.

All our orders are packed and sent within 1 business day after payment is cleared.

Orders under 500grams are sent in a padded bag via Australia Post which does not have tracking. If tracking is a requirement we suggest that during the checkout process choose the express post option. Express Post gives your overnight delivery to most destinations and tracking:

Australia Post Express post bags tracking: http://auspost.com.au/parcels-mail/express-post.html

Orders over 500grams are sent via Australia Post, Fastway or our suppliers nominated courier, you will be provided with a tracking number once your order is despatched via email.

Australia Post tracking: http://www.auspost.com.au/track/

Fastway Couriers tracking: http://www.fastway.com.au/courier-services/track-your-parcel

To ensure your order arrives quickly please provide us with the correct delivery address and ideally a mobile phone number on the checkout page before payment as our courier provider (not Australia Post) may contact you to arrange delivery.

Where goods are sent via Fastway Couriers or an alternative transport company and you have not left authorisation during the checkout process you may receive a card indicating the item is available for pickup from the depot of the transport company.If this is not suitable we highly recommend that you change your delivery address to a workplace or somewhere where there is someone home during the day.

Where goods are sent through Australia Post, the buyer may receive a card in their letterbox indicating their item is available for pickup from their local post office.

We cannot be liable for any delay, losses and/or damage of items due to changes of delivery address after checkout, or mistakes made by buyers. This also includes failure to provide an answered phone number which is essential to facilitate delivery of large heavy orders.

Direct Shipment

At times we may ship our larger orders directly from our suppliers which help keep our prices down and where we think it will reach you quicker. This will mean in some cases you may receive 2 deliveries, one from us and one from our supplier. You will be notified via either phone or eBay messaging prior.

Delivery Times

Items can only be delivered during normal business hours (8am to 5pm) on weekdays. Delivery is not available on weekends, public holidays or after business hours.

Estimated standard delivery times of your order:

  • Brisbane METRO: 1-2 business days
  • Sunshine / GoldCoast: 1-2 business days
  • Sydney METRO: 2business days
  • Canberra METRO: 2-3 business days
  • Melbourne METRO: 2-3 business days
  • Adelaide: 3-4 business days
  • Perth METRO: 4-6 business days
  • Hobart /Darwin METRO: 3-6 business days
  • Regional QLD/NSW/VIC/SA: 2-5 business days
  • Regional WA/TAS/NT: 4-6+ business day.
  • External Territories and Island locations may not be serviced by standard delivery. Please contact us direct

Fastener Kits online make every effort to deliver on time, however, any quoted delivery dates above are estimates only and whilst we make every effort to ensure we adhere to our quotes we cannot be held liable for any delays or lost shipments.

Pickup

Pickups are available from our Brisbane factory, the pickup address will be made available once you have purchased and paid for your item.

We take total care in ensuring you product arrives quickly, safely and in one piece.

We pack and ship from one location, as most of our products are packed in bulk and having so many variations we have to repack nearly order we ship to you. We pick from our main stock and repack into clear plastic resealable bags, our larger orders are packed in sealed heavy duty plastic bags heat sealed or the product will be shipped in their original suppliers packaging. All product is clearly labelled with a description and qty.

We have invested in the latest electronic scales equipment to improve count accuracy and our efficiency.

Your order has arrived and it’s wrong

We do make mistakes, picking and packing fasteners is a very hands on job which requires a very good eye for detail and good discipline. Some days we pick, pack and send over 200 orders and unfortunately mistakes can and do happen. If your order arrives and you are not happy please message or call us, we will act quickly and do everything we can to resolve the problem.

Product isn’t what I thought

We only sell product made to Australian or International standards. Our product is sourced from a number of local suppliers, they source their products from many different suppliers overseas. Some of the issues we come across which we can’t control are:

  • Quantity in an unopened suppliers boxes is short of what I ordered
  • Head markings
  • Knurls on socket product
  • Thread & shank lengths
  • Grades on the nut, often we will ship the higher grade not the lower grade
  • The finish looks different to the photograph
  • Head diameter between brands, specially CSK socket screws
  • Washer’s tolerances are the widest and most inconsistent of all fasteners, washers are made to suit bolts and are not a precision product. Always check with us if you require an exact inside / outside diameter or thickness
  • Brands may vary in the same shipment, mainly larger orders.

Kits

Kits are bubble wrap with extra padding to give it extra protection, depending on the size of your order we will fill the carton with empty boxes which otherwise would have been thrown out to give the carton extra strength and reduce the risk of damage to your order. The heavy kit orders are wrapped with “fragile” tape, anything to reduce the chance of your order being damaged.

Damaged product

If your orderdoes arrive damaged please contact us immediately. Unfortunately no matter how well we pack them at times it does happen as we can’t control the handling of your order after it leaves our warehouse.It helps if you can take photos of the damage and then email us sales@fastenerkitsonline.com.au

Comments, Complaints and Feedback

The feedback system is why we like eBay so much. We are proud of our feedback record. We pride ourselves on providing you with great customer service and will do everything we can to make your experience with us a friendly, helpful and memorable one. In the rare circumstances where the product you've purchased doesn't meet your needs or expectations, please contact us with your issue and we'll work with you to provide a outcome.

We love hearing your positive feedback and we review your comments regularly. From our experience, negative feedback left has always been reversed due to misunderstandings or simply a lack of communication between ourselves and the buyer. Leaving negative feedback will not influence the outcome of any situation, nor will it change our commitment to resolving a problem. We endeavour to resolve all issues in the fastest, least painful way possible. We've found that customers who've left negative or neutral feedback have soon realised they wish they hadn't and are very eager to have it reversed. Unfortunately due to the eBay rules this is not always possible. We urge you to get in touch with us prior to leaving feedback other than positive as we will do everything we can to help resolve the problem at hand.

We offer a 30 DAY RETURNS (NO QUESTIONS ASKED – 30 DAY MONEY BACK GUARANTEE)

If for any reason you’ve changed your mind following purchase, we’re happy to work with you to return the item. To qualify for this offer, it is important to follow the guidelines below:

  • We must be notified within 30 days of you receiving the item that you intend to return it. The item must then be returned within 14 days following this notification
  • The item must be returned in original re-saleable condition in the packaging it was sent in (ready to be put back on the shelf)
  • The item/s are NOT opened, used, worn or damaged, and are in perfect condition when we receive them back
  • That you DO NOT stick or write anything on the item itself or its packaging. Please only write or place postage stickers on the outer postage packaging.
  • The item is securely packed to ensure it is received back by us in original and re-saleable condition.

After 14 working days (Only count Monday – Friday and the 1st working day starts the day after we dispatch your item) contact us via the “contact us” link on the item listing. You must ensure you have the following information available and have followed the steps below:-

  1. Your address including post code
  2. Your Ebay ID
  3. Your contact phone number
  4. You have visited your local Australia Post office
  5. You have checked with neighbours etc
  6. You agree to us submitting a claim to Australia Post and co-operating with their enquiry if required
  7. You agree to return any replacement item to us should it later turn up

After the required 14 working days have elapsed we can process your claim and send you a replacement item.

Please ensure that any returns are sent via tracked postal service as we cannot accept any responsibility for items which do not arrive back with us. No refund of any type will be given should the returned item not arrive at our warehouse.

If you have any further questions or you have a technical question please do not hesitate to contact us:

eBay: eBay messaging service:

P: 0432 473 787

E: sales@fastenerkitsonline.com.au

 
 
 
 
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