We post this item by Australia Post or a Courier. All items are posted within 3 working days of us receiving payment. Once the item has been posted we are unable to take responsibility for the time it takes for you to receive your item, especially if you live in a regional area. If you require an item urgently or wish to track the parcel, please let us know as we can register the parcel or send by Express Post for an additional fee. If you buy multiple items, we may be able to combine postage. Please contact us prior to check out so that we can organise a quote. Unfortunately we are unable to offer a pick up service.
Please make our job easier by letting us know where our courier can leave your parcel if you are not home to sign for it. This also avoids expensive redelivery fees.
We do our best to keep our postage costs to a minimum to help you save. For larger items, you are welcome to use your own carrier and we will help organise shipments. Please note: Insurance is optional and we recommend this for purchases above $100.
Warranty and Returns
Here at Ozfarmer Australia, we take pride in offering you a prompt and personalised service. We strive to provide the best Food Preserving and Farming equipment. Through our extensive industry experience and expertise, we understand your needs and try our best to cater to those needs whilst offering you the best possible price. This is why we conduct regular price checks to ensure we offer you the best possible price in the country. Of course, your primary focus should be on obtaining the right equipment for the job, with quality and after sales service being the main criteria for your selection. Your livelihood or your business success may depend on quality equipment which will produce profits and satisfied customers. Once you have selected the correct product, you can be assured of purchasing your selected equipment at the best possible price.
We make every effort to describe our items as clearly as possible and our photos also form part of the description.
If you are not sure if an item is going to be suitable for your purposes please contact us before committing to buy.
All items are checked before we despatch them and we wrap fragile items carefully to minimise damage in transit. In the unlikely event that an item you receive is faulty, please contact us as soon as possible to arrange a refund and replacement. If you change your mind about an item we are not required to accept returns but please contact us as soon as possible if you are not happy with an item. We will refund items if they are returned to us at your cost in original condition with packaging.
Ozfarmer Australia is a 100% Australian owned and operated business. We provide expert advice, personalised service and trusted brands of equipment at discounted wholesale pricing backed with manufacturers' warranty.