Please note that all our items are BRAND NEW, but new CDs & DVDs from Australia may not come sealed.
Availability of Your Item
At Music Shop we offer nearly 70,000 items to choose from. In order to offer such a fantastic range, we will have to order some items from our local suppliers.
For books that need to be ordered, shipping will take approximately 3-10 business days. We ship all orders the same day they are received, to minimise your wait time.
On rare occasions, an item we have listed can become unavailable or be deleted or may be undergoing a re-print. If you should order an item which is unavailable or has a delay, we will email you as soon as possible to offer an alternative, a refund or advise you of the wait time.
Delivery Times Are Approximate And Are As Follows
QLD 1-4 business days, NSW/ACT 3-6 business days, SA/VIC 5-8 business days, TAS/WA/NT 7-10 business days.
For delivery within Australia we use Australia Post. We ask that you please allow these estimated delivery times before emailing to chase your order.
Although rare, sometimes a parcel can go missing in the post. Please email us if you have any problems with the delivery of your item, we are here to help you.
International Buyers Please Read
International deliveries will take 21-45 business days minimum. Please allow for this time to pass before checking on your order.
If you would like to take advantage of our combined shipping, you may continue purchasing additional items from our eBay Store and a discount will apply to postage for 2 items or more once you proceed to checkout.
We accept the following forms of payment.
- Visa, Mastercard, Diners, Amex, JCB
- Bank Deposit.
- Australia Money Order/Cheque.
- We cannot offer pick ups.
If you have any problems or queries please email using the “Ask a Question” link above.
Our trading hours are: 8.30am - 5.00pm Australian Eastern Standard Time on Monday to Friday.
We are not open on Public Holidays and Weekends.