We accept the following methods of payment:

1. All major credit cards over the phone - Please call us on (02) 6662 3877 for processing
2. PayPal - Please follow the eBay checkout links. Our payment email address is sales@nationwideappliances.com.au
3. Australian cheques - Please email us for payee details
4. Australian money order - Please email us for payee details
5. Bank Transfer - Bank details will be provided as part of eBay checkout process
6. International buyers - We only accept payment via PayPal

Winning bidder please note the following:

• The winning bidders will receive an email from Nationwide Appliances with payment instructions
• Please checkout using the eBay checkout process
• Please include eBay item number or user-id as reference when using bank deposit
• We will post your item once your funds are cleared
• We will post to the address registered within eBay so please ensure your address is correct
• All purchases include a tax invoice

• Items will be dispatched within 24 hours of payment clearance using Australia Post registered e- parcel. Signature will be required for collection.
• If no one is home, your item will be ready for pickup at your local post office
• Please allow 2-8 business days from payment clearance for deliveries within Australia
• Please allow 5-15 business days from payment clearance for international deliveries
• If your item is not received during this time, please email us and we will provide tracking number
• We offer 50% discount on postage for second and subsequent purchases
• Buyers within Australia please enter your postcode in below calculator then click on "Calculate Postage Cost" tab to recieve your quote
• Overseas buyers please click on "Select a country" in below calculator then click on "Calculate Postage Cost" tab to recieve your quote

Welcome to the Nationwide Appliances store. Our goal is to provide our customers with great value deals that won't break the budget with the convenience of online shopping 24 hours 7 days a week. We only stock top quality brand names so our product quality is second to none and we are able to provide low prices through partnerships with a number of suppliers around the country, scooping up stock at great prices. We have also made links with international suppliers, buying direct to cut out the middleman - resulting in better prices for everyone.

We are Australian owned and operated business with strong emphasis on customer service, our customer satisfaction is of utmost importance to us. We are dedicated to providing customers with great service and speedy shipping. If you have any questions please don't hesitate to call us on (02) 6662 3877.

10 REASONS TO BUY FROM Nationwide Appliances:

1. The highest feedback rating possible on eBay with 100% positive rating. We will work very hard to maintain this score.
2. We have delivered thousands of parcels to happy customers across the globe.
3. We have over 10 years experience in retail business.
4. We offer next day dispatch of all orders.
5. We have a dedicated team eager to ensure your transaction goes smoothly and you are happy with your purchase. We don't operate from backyard or garage.
6. We are based in a 1000sqm warehouse dedicated solely to carry all stock so you will receive your item quickly.
7. Unlike buying from individual sellers, you are covered by the support resources and commitment of a registered company when buying from Nationwide Appliances.
8. We put every product we sell through rigorous inspection process so you can be assured our quality is simply the best. And we only store and sell top quality brand name products.
9. We are genuine Australian based company and we will go to any length to ensure every customer is satisfied.

We want you to buy with confidence. We have an all positive feedback rating, and we are an eBay Power Seller. Our customer service and customer satisfaction is of utmost importance to us. We are dedicated to providing customers with great service, speedy shipping, and a no questions asked money back guarantee because our products are the best quality. We don't have terms, we have an honest common sense approach to any problem - if your item arrives damaged or you are not happy with your purchase, return it and we will either replace it or refund in full.

Feedback:
If a negative feedback is considered, please don't! 99% of the negatives arise from miscommunication. With sufficient communication and instruction, every customer should be satisfied with happy transaction. We respond within 24 hours to all customers' feedback. If you haven't heard from us, your email may be lost or you may not be getting ours, please resent email with Big-Headings for our attention

Customer Service:
We are a registered Australian owned and operated business. You can email our friendly team at sales@nationwideappliances.com.au or you can call us on (02) 6662 3877. We will respond to all enquiries within 24 hours, usually much faster.

If a product is wrongly described, different from a sample shown or doesn't do what it is supposed to do, you may choose between a replacement, store credit or refund. Please note the incorrectly sent item will need to be returned in its original condition.

Warranty Claims:

Warrantable Items. A warrantable item is one which is covered by a manufacturer's warranty. This is often the case in brand-name electrical items, mobile phones, computers and IT products.

Warranty claims are handled by the manufacturer, please contact them immediately and follow their Returns Policy and Instructions. If you require any assistance or contact details please feel free to contact us.

Products damaged in transit must be reported to us within 24 hours of receipt of the product.

If you receive a product that you think is defective, you are to immediately contact our Customer Service Team who may provisionally determine whether the product is defective. You have 14 days from the date of delivery to report a defective product.

For a credit to be issued, the item must be returned to us in its original condition - undamaged, including the outer packaging. Once the item is returned and assessed, we will provide you with a credit on your Nationwide Appliances account for the product amount only (excludes delivery).

If the product is deemed by customer service/supplier NOT to be defective, we may, in our absolute discretion, refuse to replace the product or offer a refund.
How to request a return for defective or DOA items

1. Please contact us as soon as the problem arises stating your order number, the item(s) you are returning and details of the problem. Our Customer Sales Team will then issue a Return Authorisation Number (RA#) and provide you with a return address. Please feature the RA# prominently on the outer packaging when you send it back to us.
    
2. Please do not write the number on the item packaging itself. The RA# is valid for 14 days so please return the item immediately.
    
3. Once the item is received by us, and provided the returned item meets our DOA or defective items criteria, we will provide you with a credit to your account, a replacement product or a full refund to your original method of payment. This will be done within 7 business days of receiving the item and advise you of the outcome.

No refunds, credits or replacements are offered if you have changed your mind about the ordered products, make an incorrect choice, or failed to verify and accurately provide information when placing an order.
Please contact us if you have any questions.
sales@nationwideappliances.com.au (02) 6662 3877