Details about Sennheiser X 320 Stereo Gaming Headset for Xbox 360 with Noise Cancelling MicSennheiser X 320 Stereo Gaming Headset for Xbox 360 with Noise Cancelling Mic See original listing
14 May, 2014 00:24:39 AEST
London, United Kingdom
This Item is Brand NewMore Info
Sennheiser X 320 Stereo Gaming Headset for Xbox 360 with Noise Cancelling Mic
Item No: SENN-X320#AUS
Grade - New
This item is brand new
We are only able to despatch your order to the address registered on your PayPal account at the time of payment. Please ensure any address changes are updated prior to ordering.
Orders are despatched via Royal Mail, Parcel Force and Yodel. We aim to despatch all orders within 1 working day.
You can track the progress of your delivery by contacting the assigned courier via telephone or website, you will need the tracking number and this will be found on 'your order has been despatched' email.
At Trusted Goods our new and refurbished items come with a minimum 3 month Trusted Goods warranty.
I do not wish to keep my item – it is not faulty
If you change your mind, or any of our products fall below the standard you would expect and you wish to return the item, you must notify us via the link in 'my eBay' within 14 days of delivery. We are happy to refund or exchange the item, (stock permitting) providing it is returned unused, in its original packaging with all accessories.
Some items cannot be returned unless they are faulty. These include:
My item has developed a fault
If your item develops a fault, please notify us via My eBay. If an item is returned as faulty, we will send you a pre-paid postage label or arrange a collection at our expense. Please do not return the product and request a refund of the postage.
The fault has developed within 28 days of delivery
We will offer either a refund including postage costs, or a replacement product (stock permitting). The refund or replacement will be actioned once the original product has been returned to us for assessment and verification of the fault.
Hard drives and USB devices, laptop / desktops / netbooks / tablets
These items must be backed up before they are sent in for repair.
Any disks left in players or drives cannot be guaranteed to be returned.
Under the Distance Selling Regulations, you have up to 7 working days after you have received your delivery to cancel your order via email to our customer service team.
Under the Trusted Goods Refund Policy, you have 14 days to return a product to us for a full refund, providing it is unused and in a saleable condition. Where a product is faulty, damaged or described incorrectly, we will refund the original delivery charge, but not when a product is simply unwanted*.
Except for faulty items, we only accept returns of items that are in the same physical condition as they were supplied. You must also have taken reasonable care to not mark or damage the product. If trying on items with health or hygiene sensitivities, such as underwear or swimming costumes, please do so over other clothes. In the case of goods such as earrings, body jewellery & personal grooming products that have hygiene seals, you must exercise reasonable care by not removing the seals when examining them. All returned items will be inspected upon receipt. If there is evidence that the products are not in the same physical state and reasonable care has not been taken with them, then unfortunately you will not be eligible for a refund.
*This policy does not affect your statutory rights relating to faulty or incorrectly described goods, or your right to cancel orders under the Distance Selling Regulations.
Our customer service team is on hand from Monday to Friday from 9am to 5pm to assist with any queries. Please use the ebay messaging service to send a query and we will try our best to respond within one working day.