With all of our clothing items, we ask that you choose your size carefully. All items are sized according to Australian sizes. Please refer to our size charts and if you are at all unsure, contact us and we will be happy to help and recommend a size.
Please note: When sizing corsets, the waist measurement is the most important. All of our corsets are fully adjustable so will fit any body shape.
WHAT PAYMENTS DO YOU ACCEPT?
We accept PayPal, bank transfer, bank deposit, credit card, money order or personal cheque.
HOW DO I PAY VIA BANK TRANSFER?
Once you have placed an order you will receive our bank account details. Please remember to use your eBay user name as a reference and not the item number.
HOW DO I PAY VIA PAYPAL?
Please purchase your item on the eBay listing page, complete checkout and input your payment details when prompted by the checkout system.
HOW DO I PAY VIA CREDIT CARD?
You can do this via our website. Scroll to the bottom and click on 'checkout'. If you enter your eBay user name you should now be able to process your credit card payment.
SAFE SHOPPING GUARANTEE
To ensure you can bid with confidence, all purchases made through Angels and Divas are subject to eBay's Buyer Protection policy. In the unlikely event that something goes wrong with your order, you can lodge a claim for the cost of your order through a variety of methods. Please consult eBay's Security Centre for further information.
Our mission at Angels and Divas is simple...to provide the lowest cost products with the best customer experience. That's why we have a best value guarantee.
Angels and Divas is one of the fastest growing womens on-line retail stores in Australia. We specialise in lingerie, burlesque, costumes, clubwear, swimwear and general ladies fashion. We are always working to expand our range of items and sizes. We recognise and celebrate the fact that we are able to offer the same items and styles for women of all shapes and sizes. Many of our items are now available in sizes up to 22/24.
Whatever you buy, you can be confident that you will be getting a great price and great service. If you are not 100% satisfied, just let us know.
Proudly owned and operated from Australia, the experienced team here at Angels and Divas are here to make your experience as smooth as possible.
If you have any questions, don't hesitate to contact us. You can email us at email@example.com or call us on our dedicated support line 1300 559 544.
We currently offer telephone support from 10am to 2pm AEST, Monday to Friday. Please email us outside of these hours and we will reply within one business day.
DO YOU COMBINE SHIPPING COSTS?
We offer FREE shipping for many of our items. Where a shipping fee is applicable you can be assured that all rates, including express post, are competitive. We will happily combine shipping costs and charge just 50% for additional items where a postage fee is applied. In addition, we also offer FREE express shipping for orders over $100.
HOW LONG WILL IT TAKE FOR MY ITEM TO ARRIVE?
We have a very short handling time (usually 1-2 days). The majority of orders are dispatched same or next day. Items are sent from our Queensland warehouse via Auspost regular mail unless another delivery option is chosen. Delivery times within Australia vary but are usually 1-5 days.
WHAT IF I HAVEN'T RECEIVED MY ORDER?
If your order is not received within the expected time frame (please allow up to max. 10 working days), please contact our customer service team at firstname.lastname@example.org
DO YOU HAVE A STORE THAT I CAN VISIT OR CAN I COLLECT MY ITEM FROM YOUR WAREHOUSE?
We are not able to facilitate pickups and do not operate a physical storefront. All of our orders are dispatched by post.
WHAT IS YOUR RETURNS POLICY?
If, for any reason, you are not satisfied with your purchase, please contact us and you can return your item for a refund. (Postage costs are non-refundable). Please refer to our policy in the listing for more details.
WHAT IF I NEED TO EXCHANGE FOR ANOTHER SIZE?
You can return your item, in its original packaging, and we will send an alternative size for you. All orders are to be returned within 30 days of receipt and you will need to cover the postage costs.
WHERE DO I RETURN THE ITEM TO?
Please return to: Angels and Divas, PO Box 7676, Sippy Downs, QLD 4556.