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Details about  Sony XPERIA Z 16GB 4G LTE 5" Waterproof Smart Mobile Phone Android 13MP White

Sony XPERIA Z 16GB 4G LTE 5" Waterproof Smart Mobile Phone Android 13MP White
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99.7% Positive feedback

Item Information

Item condition:
Brand New
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More than 10 available / 8 sold
Please enter a quantity of $qty_dummy$ or less Please enter a quantity of 1 Purchases are limited to $qty_dummy$ per buyer Please enter quantity of 1 or more Please enter a lower number Choose quantity that is less than $qty_dummy1$ or equal to $qty_dummy$ You can only choose quantity that is equal to $qty_dummy$
Price:
AU $469.00
 
15 watchers
 
Experienced seller
Free postage
30-day returns
Postage:
FREE Standard Postage | See details
 
Item location:
NSW, Australia
 
Posts to:
Australia
Delivery:
Payments:
PayPal Bank Deposit  |  See payment information
International shipping and import charges paid to Pitney Bowes Inc. Learn More- opens in a new window or tab
Returns:
30 day money back, buyer pays return postage See details

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eBay item number:
261283828599
Seller assumes all responsibility for this listing.
Last updated on  19 Sep, 2014 10:22:44 AEST  View all revisions

Item specifics

Condition:
Brand New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is ... Read moreabout the condition
Brand:

Sony

Operating System:

Android

Colour:

White

Capacity:

16GB

Cellular Band:

4G

Features:

Bluetooth Enabled, Colour Screen, Email, Web, GPRS, EDGE, GPS, Java Enabled, MMS (Multimedia messaging), Music Player, Streaming Video, Touch Screen, USB, Vibration, Wi-Fi Capable

Camera:

13 MP

Style:

Smartphone

Carrier:

Unlocked

Shopping Express

Product Overview

  • 90% of trackable items dispatched within 24 hours
  • Australian owned and operated
  • Bargains at unbeatable prices

Product Description

 

The world's sharpest 5" smartphone display*

Expertise from our BRAVIA® TV engineers goes into our mobile screens.



World’s first image sensor with HDR video for smartphones*

Stunning photos and videos in any light

Our smartphone cameras are built with the same expertise and components as leading Sony cameras, to bring you ultra-sharp photos and videos, wherever and whenever.

The highest level of water resistance in a smartphone**

 

Smart, sleek & durable

No one knows how to best pack durability into a beautiful design like Sony. The slim 7.9 mm body, with its reflective glass surface, looks and feels slick, but Xperia Z is crafted to be water-resistant, dust-resistant and tough enough to handle whatever life has planned.

Xperia smartphones from Sony is water-resistant up to 1 meter.

Water-resistant

How can we be certain? In order to get the high IP55 & IP57 rating, we submerge Xperia Z under water for 30 minutes – and make sure it’s good as new when it comes out. It’s also resistant to water jets!

The Xperia Z smartphone from Sony has a tough glass fibre polyamide frame.

Tough as metal

How solid does a precision engineered smartphone need to be? How about as solid as a car? Xperia Z’s frame is made from glass fibre polyamide, the same material that’s used as a metal substitute in automobile parts.

The durable tempered glass used on the Xperia Z smartphone display is much stronger than conventional glass.

Durable glass

The durable tempered glass on front and back is a lot stronger than conventional glass. And with anti-shatter film on the front and back, Xperia Z is anything but fragile.

We tested the Xperia Z smartphone to make sure it could stand up to dust.

Dust-resistant

Since we can’t take every Android smartphone outdoors, we bring the dust tests to our labs. Before we label Xperia Z dust-resistant, we hang it in a dust-test chamber and make sure its operation is unaffected.

The Xperia Z design is focused on creating balance and symmetry in all directions.

OmniBalance design

The design is focused on creating balance and symmetry in all directions. Xperia Z has beautiful rounded edges and smooth, reflective surfaces on all sides, which are held together by an innovative skeleton frame.

With One-touch mirroring you can mirror what’s on your smartphone on your TV with a single touch.





One touch to entertainment

Discover the quick and easy way to wirelessly share music and photos from your smartphone. One-touch mirroring with NFC technology lets you easily see content on your phone, on your TV. Just touch your phone to your BRAVIA® remote control and watch your photo or music pop up on the TV screen. No cables, no buttons, no confusion.




HDR video camera

Xperia Z features Exmor RS™ for mobile, the world’s first image sensor with HDR video for smartphones, so you can take beautiful stills and movies even against strong light.

13-megapixel camera

The 13 megapixel fast-capture camera and the next-generation Sony Exmor RS™ for mobile sensor makes Xperia Z the Android mobile that delivers crystal clear photos wherever, whenever.

Great in all light conditions

With Exmor RS™ for mobile and HDR, Xperia Z takes sharp photos and videos both in lowlight and strongly backlit conditions. The lowlight sensors on front and back make it the first dual Exmor R™ for mobile camera.

Superior Auto

Not a pro with settings? Superior Auto mode automatically activates HDR and noise reduction when they’re needed.





















Ascreen as impressive as HDTV – Full HD Reality Display

Feel like you’re there with the razor sharp and super bright full HD screen. Xperia Z brings you the highest level of HD available – 1080 progressive scan, for incredibly crisp pictures and no jagged edges. Expertise from our BRAVIA® TV engineers goes into our mobile screens, to bring you the same quality you’d expect from a top quality HDTV. The 5” full HD Reality Display also has very high pixel density – 443 pixels per inch, for razor sharp pictures – and superior brightness. And with the wide colour gamut it gives you the widest colour spectrum, so you can view every detail in vivid colour.

Full HD

Full 1080p HD on a large 5” display

Feel like you’re part of the action with the 1080 x 1920 full HD Reality Display.

    Display


    CLOSE

A screen as impressive as HDTV – Full HD Reality Display

Feel like you’re there with the razor sharp and super bright full HD screen. Xperia Z brings you the highest level of HD available – 1080 progressive scan, for incredibly crisp pictures and no jagged edges. Expertise from our BRAVIA® TV engineers goes into our mobile screens, to bring you the same quality you’d expect from a top quality HDTV. The 5” full HD Reality Display also has very high pixel density – 443 pixels per inch, for razor sharp pictures – and superior brightness. And with the wide colour gamut it gives you the widest colour spectrum, so you can view every detail in vivid colour.

                                                                    What does razor sharp and super bright feel like? Watch the display video.

This Xperia smartphone has Mobile BRAVIA® Engine 2, bringing you true screen intelligence.

True Screen intelligence – Mobile BRAVIA® Engine 2

The second generation of our acclaimed Mobile BRAVIA® Engine, Mobile BRAVIA® Engine 2 delivers an even better viewing experience by adding new real-time contrast optimisation to the sharpness enhancement, high-quality colour management and noise reduction. Mobile BRAVIA® Engine 2 is also able to analyse content type and adjust the image accordingly. Adding Mobile BRAVIA® Engine 2 to the Reality Display makes for the most intelligent HD mobile phone screen – one that adapts automatically to display your content in the best way.

(1) Contrast enhancement

Contrast in images and video is enhanced by making the darkest parts slightly darker, which brings out details in the picture.

(2) Colour Management

Colour saturation is increased for specified colour ranges, which makes the colours deeper and more vivid. And the intelligent Mobile BRAVIA® Engine 2 software reproduces skin colour exactly as it appears to the naked eye.

(3) Noise reduction

Distortion and noise is reduced when streaming low-quality video from online sources, such as YouTube. Noise is reduced both to individual frames and between frames, for clearer viewing.

(4) Sharpness filter

Mobile BRAVIA® Engine 2 applies a sharpness filter to increase the overall detail level in the image. This is done by enhancing the edges and contrast without increasing noise.
















Less reflective, more responsive – OptiContrast™ & Direct Touch

We’ve eliminated a layer of air in the construction, bringing the touch panel closer to the display. This OptiContrast™ panel makes for less reflection and clearer viewing – even in bright sunlight, as well as creating a seamlessly black surface when the phone is turned off.
By eliminating the sensor layer and integrating the sensor on the lens, we’ve managed to increase the responsiveness of the screen. So your touch is more effective and the experience on your Android smartphone is more intuitive.

                                          Less reflective, more responsive. Experience OptiContrast & Direct Touch with your Xperia Android mobile.

                                          (1) Lens

                                          (2) Removed air layer

                                          (3) Sensor layer

                                          (4) Display

Building something bright and brilliant

BRAVIA® engineers have discovered that we remember colours more vividly than they really are. That’s the kind of knowledge they put into creating brilliant colours for our screens. Get a peek at this precision craftsmanship in the video.


Camera


Sharp and crisp in every light. See the 13 MP camera in action.

Exmor RS™ for mobile – the world’s first image sensor with HDR video for smartphones

HDR for photos and videos captures natural colours in any light. HDR (High Dynamic Range) is an imaging technology used to capture clear photos against strong backlight. With HDR, the camera captures the same image at different exposure levels and layers them to create one optimised photo.

Xperia Z introduces HDR to video, so that you can film even in high contrast situations, like in front of a window or with the sun behind your subject.

The superior auto setting makes taking stunning photos easy.

Always the right setting – Superior Auto

Now it’s always easy to get a great shot. With Superior Auto, you don’t have to know the ins and outs of camera settings to make use of them. In Superior Auto mode, the camera combines Scene Recognition with high quality and high performance image processing technology (HDR and noise reduction) to automatically shoot with the optimal settings. And your Android smartphone device is automatically optimised for 36 different scenes, so you always get the best shot.

Get stunning photos in any light due to the camera and our Sony image sensor technology Exmor RS™.

Stunning shots in any light — 13 MP camera with Exmor RS™ for mobile

The 13 megapixel camera is built with the same modules as leading Sony cameras. Exmor RS™ for mobile is an evolution of our Sony image sensor technology, with a next-generation BSI light sensor. By adopting the technology of luminance and colour noise reduction, we’ve created a camera that snaps highly detailed shots with low noise – even in challenging lighting conditions. You’re now also able to reproduce objects in more vivid colours and capture night images and faces in stunning clarity. Exmor RS™ for mobile includes HDR video, for clear shots even when your subject is backlit.

World’s only dual Exmor R for mobile camera

We’ve included the Sony Exmor R™ for mobile sensor on the full HD front camera, so you can take self-portraits or chat in lowlight conditions as well. And both the front and rear cameras support HDR photos.

Quick benefits:
  • Sweep panorama
  • Modeless UI gives you instant access to both camera and video mode
  • Take pictures in video mode
The Xperia Z Android mobile shoots stunning shots in any light – 13 MP camera with Exmor RS.

Never miss a moment — Burst mode

When you want to capture high intensity action, turn on burst mode. With the burst mode you can shoot an unlimited number of images at 10 frames per second and 9 MP resolution.

Take pictures wherever you are and be sure of keeping your Xperia Z Android mobile in top condition - its both water and dust resistant.

Take pictures wherever you are — Water and dust resistant

With our water and dust-resistant smartphone, you can capture sharp photos and videos even in wet or dusty conditions. You can also enjoy capturing great photos while you are recording a video, and you have loads of picture effects to give it that extra touch. Finally, don’t forget to enjoy the pictures you’ve taken in various destinations on the truly intuitive Globe view.

Find your memories in no time with your Xperia Z Android mobile thanks to its super-fast pinch to zoom.

Find your memories in no time — Super-fast pinch to zoom

Our intuitive scaling mechanism is unique to Sony and makes it easy to find the picture you’re searching for in your album – quickly. Or search your personalised globe to find shots taken and tagged with specific locations.

Take pictures with your Sony device, then upload to Play Memories to view on your tablet, smartphone or Sony TV.

PlayMemories Online*

Upload pictures and videos from your Sony smartphone camera to PlayMemories Online. Then view your photos on any device – tablet, phone, computer, or BRAVIA® TV.

* PlayMemories Online is not available in every market.


Design & Durability

CLOSE

Xperia Z smartphone

Minimal yet distinctive – OmniBalance design

With Xperia Z, we introduce our new OmniBalance design. The design is focused on creating balance and symmetry in all directions. Xperia Z has subtly rounded edges and smooth, reflective surfaces on all sides, which are held together by an innovative skeleton frame.

Both the front and back are made of glass, with a seamless surface. Together with enhanced reflection coating on the top, bottom and sides, Xperia Z actually mirrors the world around you. OmniBalance design balances technology vs. design, letting you get so totally immersed in the content that the hardware disappears.

The Xperia Z Sony smartphone is precision engineered with a minimal yet distinctive OmniBalance design.

Quality craftsmanship

Xperia Z was designed in collaboration with Sony consumer electronics experts, for quality craftsmanship and consistent attention to details. Only premium materials were used throughout, like aluminium for the power and volume buttons and durable tempered glass for the front and back.

Super slim

We’ve eliminated a layer of air and brought the display closer to the lens, for added touch sensitivity and a smaller size. This construction, along with a new component layout and skeleton frame allows for a slimness of 7.9 mm.

Sony design everywhere. With a Sony-unified UI, the Xperia Z smartphone delivers premium design outside and inside.

Premium design, outside and inside – Sony unified UI

Whether you’re on a Sony smartphone or tablet, you’ll meet a consistent user interface on your devices and in all your Sony Media apps.

Connectivity

CLOSE

Experience the ease of One-touch connectivity via your Android smartphone.

One-touch functions from Sony

Sharing with friends and connecting your world has never been easier. Based on NFC (near field communication), our one-touch functions connect one device to another in a single tap. No wires, cables, or fiddling with settings necessary.

With One-touch mirroring you can mirror what’s on your Android smartphone on your TV in a single touch.

One-touch mirroring

See photos from your phone on your TV. Simply touch your smartphone to the remote from your BRAVIA® TV to activate screen mirroring.

One-touch backup

Whether you take pictures on your Xperia smartphone, tablet or camera, now you can store them in the same place. The Sony Personal Content Station™ is a wireless hub for photos and videos.

Go from phone to speaker in a single touch with your NFC-enabled Sony smartphone.

One-touch listening

Play the music on your smartphone through a wireless speaker or wireless headphones.

This NFC-enabled Android smartphone from Sony lets you share photos, movies and games in a single touch.

One-touch sharing

Share photos, music and more between two phones, or between your phone and an NFC-enabled laptop with a single touch onto the other device.

 

Xperia ZL Android mobile is makes sharing to your TV simple via DLNA, MHL or screen mirroring.

From your smartphone to the big screen

Want to share your memories on the big screen? Or go from headphones to speakers? “Throw” content from your smartphone to your Wi-Fi-enabled TV through screen mirroring or DLNA, or send your tunes to a speaker via Bluetooth. Using “Throw”, your device finds the best way to wirelessly connect your smartphone to other devices. With an MHL cable, you can also mirror your phone’s full user interface on your TV and enjoy movies, games and more while charging.

Smart Connect lets you manage all your smart accessories so that your phone can do even more.

Smart Connect

Make your life simpler by setting up how your smartphone behaves when it connects to other devices. Open your music player when you connect your headphones, organise your Sony AndroidSmartWatch, or activate your alarm clock when your phone touches the charging dock. Smart Connect is the software that lets you manage all your smart accessories.

Learn more about Smart Connect

Connect and drive

Xperia Z supports MirrorLink™, which means you’re able to project your Xperia display onto your A/V receiver and stay safely connected while you drive. Hook up Xperia Z to your Sony MirrorLink™ A/V receiver and use the touch screen on your dashboard to access maps, music, your phone book and more.

* Sony and the Sony logo are trademarks of Sony Corporation.
Xperia is the trademark or registered trademark of Sony Mobile Communications AB.

MirrorLink™ and the MirrorLink™ logo are certification marks of the Car Connectivity Consortium LLC. Unauthorised use is strictly prohibited.

Processor & Battery

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Lightning speed performance – Quad-core processor

We’ve matched the latest Sony software with the powerful Qualcomm® Snapdragon™ S4 Pro processor. This advanced quad core processor gives you maximum performance and speed without draining your battery – run multiple apps simultaneously, surf the web with no loading time, and stream videos without a break. The Snapdragon S4 Pro processor is asynchronous, which means each core is powered up and down independently. So you get the precise amount of power when you need it, without wasting power when you don’t.

This Sony smartphone has a Quad-core processor and gives you lightning speed speed performance.

Quick benefits:
  • Super-fast performance
  • Better battery life
  • Improved multitasking

Outstanding graphics

With the Adreno 320 GPU (graphics processing unit) you play the most advanced and visually stunning 3D games, and browse the web quickly and smoothly.

Quick benefits
  • Twice as fast for gaming*
  • Stutter-free web surfing

* Compared to previous version of Adreno

Faster than ever. This Sony Android smartphone is equipped with the fastest LTE/4G technology.

Ultra-fast LTE/4G technology

Your Xperia smartphone has a built-in LTE/4G modem. This enables blazing internet connections with up to 100 Mbit/s download and 50 MBit/s upload speeds.

Network speed (up to):

Faster than ever. This Sony Android smartphone is equipped with the fastest LTE/4G technology.


Always loud and clear — HD Voice*

HD voice*eliminates background noise to improve voice clarity. That means that you can talk normally and be heard clearly, without having to raise your voice, even in noisy environments. Now you don’t have to shout to be heard, or try to find a quiet place for your conversation.

* HD voice functionality is operator-dependant.

Smartphone with super power

The Snapdragon™ S4 Pro quad-core processor gives you super-fast performance, unparalleled graphics and efficient battery use. Find your way on Google maps. Stream the latest YouTube clips with LTE. Or download the newest apps and run them without a hitch. Get it all when you want it – now.

Significantly improve battery life with Battery STAMINA Mode

Smartphones use a lot of power, even when you’re not actively using them. All those apps that you have on your Android smartphone may still be running in the background, draining your battery. Battery STAMINA Mode saves you wasted battery drain. It recognises when you’re not using your display and automatically turns off the functions you don’t need, while keeping the notifications you want. As soon as you press the power button to wake up your screen, everything is up and running again.

Get only the important notices

With Battery STAMINA Mode, Wi-Fi and data traffic are disabled during standby, but you still receive incoming calls, texts, and alarms. And since everyone has different needs, you can easily customise which apps you want to receive push notifications from even in standby mode. Facebook notifications on or off? It’s up to you.



Shipping Details

We promise 90% of our orders will be dispatched via Courier or Australia Post within next business day upon confirmation of receipt of payment. Once item is dispatched, you will receive a notification mail from us with the carrier we used and its Signature number. If you encounter any problem with regards to delivery, please do not hesitate to contact us and we will do our best to resolve your concern.

Shopping Express kindly recommends that all customers purchase "eParcel + Signature" as their shipping method. This option will include postal insurance, and will cover your item should it be lost or damaged in transit. If Insurance cover is not purchased (Regular eParcel) Shopping Express is not responsible for any missing or damaged items during transit.

DHLAustralia Post

 

Payment Methods

We accept :

Visa, Mastercard, Paypal, BPay, Direct Deposit, Cheque

Please make sure to include your order number as a reference for your Bank Deposit transaction.
Your order number will be issued once you complete checkout.

Please complete payment within 3 days from the end of sale

All item prices include GST

Warranty & Returns Policy



All products sold by shopping-express-clearance come with a warranty (with the exception of consumable products or software) with the period stated in the listing.  The warranty warrants you that the product you receive is in good and working condition to serve its purpose as specified by the manufacturers or us in the listing.

If an item sold by shopping-express-clearance is confirmed to be defective, not working or not serving the purpose specified when it is received, it will be treated as DOA (Dead On Arrival).  The warranty period for DOA is 7 days from the date the item is delivered to you.

Any products found to be defective within the warranty period specified by shopping-express-clearance will be claimable and honoured by contacting us for further instructions on how to claim a warranty.
 
For all products sold by shopping-express-clearance that stated Manufacturer Warranty, we strongly suggest that you contact the manufacturer first.  Their support team is more knowledgeable in diagnosing and resolving the problem than us.  Approaching the problem this way will minimise or avoid delay with us acting as a middleman.  We are able to provide any contact details such as an email or telephone number for the manufacturer should you need it.  We are glad to step in to help out if you require further assistance.

About Us

Welcome to shopping-express-clearance. We are 100% Australian owned and proudly available to Australia. If you love online shopping, you will love us. We offer you bargained prices for quality products and merchandize from top brand names in all our exciting categories ranging from computers and laptops, netbooks, electronics, toys, and much more. You will hardly find yourself caught in a losing end with our competitive buy it now price. We offer biddings for customers enjoying the excitement of owning an item through auction, and we have a strong customer service team to help out our customers in need. 90% of our products are dispatched the next business day upon confirmation of payment with Signature number provided. Shopping with us is hassle free and always a bargain.

Contact Us

Any questions before bidding or buying, please contact us on: shoppingexpress2010@gmail.com


Express Post Statement

If you choose Australia Post Express Post, your order will be processed within 24 hours of your payment being cleared. If your postcode is listed in the table below, the expected delivery time is the next business day after dispatch (ie. The day after your parcel leaves our warehouse). If your postcode is not included, we will use an alternative postal service such as Fastway, Couriers Please or eParcel, whichever will deliver quickest to your postcode. This will usually take a few days longer. Please see below for all postcodes that are included in the next business day delivery network.

The Australia Post Express Post network covers 80% of Australian business addresses, private addresses and post office boxes. If your item is for an address outside this network, we'll use the fastest possible transport links, but it won't be covered by our Next Day Guarantee. For next business day delivery, Express Post items can be sent between all locations listed below.

For next business day delivery, Express Post items can be sent between all locations listed below.

Location

Postcode Range(s)

Canberra

0200-0250; 2600-2639; 2900-2920

Sydney and suburbs

1000-1920; 2000-2249; 2555-2574; 2740-2786 

Gosford Region

2250-2263

Newcastle

2264-2338; 2413-2430

Wollongong Area

2280-2300; 2302-2310

Melbourne and suburbs

3000-3210; 3335-3338; 3340#; 3427-3429; 3750#; 3755#; 3757#; 3765-3767; 3782; 3785-3796; 3800-3810; 3910-3915; 3930-3934; 3975-3977#; 8000-8899 

Geelong and suburbs

3211-3220

Ballarat 

3350; 3353-3356 

Bendigo

3550; 3552-3556

Shepparton/Mooroopna/Kialla

3629-3632#

Seymour
Latrobe Valley

3660-3661
3825; 3840-3844

Brisbane

4000-4209

Gold Coast 

2484-2490; 4210-4299; 9726; 9728; 9729

Booval/Ipswich Areas

4300-4305

City of Toowoomba

4350; 4352*

Strathpine/Caboolture

4500-4510; 4520

Sunshine Coast Areas

4550-4601

Maryborough City

4650#

Hervey Bay City

4655#

Bundaberg City

4670#

Adelaide

5000-5199; 5800-5999

Hobart area 

7000-7019; 7050-7053; 7055; 7172; 7892

Launceston

7248-7325

To and from Perth
From all above locations to Perth CDB


6000-6005; 6800-6899 

Only from Perth CBD  to:

(6000-6005; 6800-6899)

Canberra CBD 

2600-2601 

Sydney CBD 

1000-1299; 2000-2009 

Melbourne CBD 

3000-3010; 8000-8010 

Brisbane CBD 

4000-4004 

Adelaide CBD 

5000-5005; 5800-5879 

Hobart CBD 

7000-7003 

Launceston 

7250

# Service guaranteed in townships only in these postcodes
* Service guaranteed to Mail Centre Post Office Boxes only

Questions and answers about this item

No questions or answers have been posted about this item.




01133
Seller assumes all responsibility for this listing.

Postage and handling

Item location: NSW, Australia
Posting to: Australia
Domestic handling time
Will usually post within 1 business day of receiving cleared payment - opens in a new window or tab.

Return policy

Item must be returned within
Refund will be given as
30 days after the buyer receives it
Money Back
The buyer is responsible for return postage costs.
Return policy details
1. 30 Days Change of Mind Returns If you receive a purchase, and you have decided that it does not meet your needs, we can accept a return for refund (This refund does not include delivery costs) or replacement if the following terms are met. • The item must be returned to us within 30 days of delivery in original undamaged packaging. • The item must be factory sealed and unused in order to be approved for a full refund. • If the item has been opened, we will charge a restocking fee of 15%, as the goods are no longer considered brand new. That is, the refundable amount will be the sales price minus 15%. • In the event that the product has been used, the restocking fee charged may be up to 50%. • Any delivery or insurance costs incurred are not refundable. • We reserve the right to refuse a refund on a returned item if the item is not in resalable condition (eg. damaged or missing packaging, missing or damaged parts). • We cannot accept returns on software, printers (if the ink has been unsealed) or any other consumable items, so please take care when buying these products. 2. DOA & Warranty Returns All products (with the exception of consumable products and software) sold by Shopping Express are covered by Australian manufacturer warranty. 2.1. DOA Returns If your item is confirmed to be defective when delivered, it will be treated as Dead On Arrival (DOA). THE DOA PERIOD IS 14 DAYS FROM YOUR INVOICE DATE. DOA claims are eligible for a refund or replacement after the faulty item has been returned to Shopping Express. Please note: • Contact with Shopping Express must be made within 14 days of your invoice date. • In order to expedite your DOA claim, please obtain a manufacturer reference number which confirms that your item may be faulty. • We will cover the cost of DOA return shipping by emailing you a prepaid return label which you must affix to the item. You must then take the item to any Australia Post Office for return. • Shipping costs incurred with a third party are not reimbursable so please contact us before returning the item. • The item should be returned to Shopping Express within 14 calendar days of the issuance of the return label. Where possible, all items should be packed in the original, undamaged /unmarked packaging including any accessories, manuals, documentation and registration that shipped with the item. If the accessories are not included, your DOA claim will be rejected or only a partial refund will be applied. • The processing time is generally 1-2 weeks from the time we receive the faulty unit. This is so we can send the DOA unit to the manufacturer for testing and fault verification. 2.2. Warranty Returns For any products outside of the 14 DAYS DOA period, standard manufacturer warranty terms will apply. Shopping Express recognises that customers purchasing some products, such as electronics and computers, require a high level of support therefore we strongly suggest that you contact the manufacturer for trouble-shooting assistance first. Their support team is more knowledgeable in diagnosing and resolving the problem than us. Approaching the problem this way will minimize or avoid delay with us acting as a middleman. If the manufacturer is unable to assist, we are happy to step in should you require further assistance. Please note: • We do not cover the return shipping costs of items outside of the DOA period. • The processing time is generally 2-3 weeks from the time we receive the faulty unit. Please obtain a manufacturer reference number to expedite your claim. • The warranty claim may result in either a repair, replacement or refund depending on manufacturer approval. • Please advise your invoice number and item's serial number when contacting us. eBay only keeps a sales history of up to 3 months so we are not able to retrieve order details using your eBay user name after this period.

Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns - opens in a new window or tab.

Payment details

Payment method Preferred/Accepted Buyer protection on eBay
Credit or debit card through PayPal
Accepted
Bank Deposit
Accepted
Not Available

Seller's payment instructions

For Bank Deposits: Bank Details Name Of Bank: Commonwealth Bank of Australia Bank Account Name: Shopping Express Pty Ltd BSB Number of Bank Account: 062770 Bank Account Number: 10083657 If you have any inquiries regarding payment, please contact us via email and we will promptly answer any question you have.

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