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Brand New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is ... Read moreabout the condition
TENVIS ipROBOT3 WiFi Wireless IP CCTV Security Camera Surveillance System IR PTZ
Branded Tenvis IP Camera, Baby Monitor, Petcam, Webcam
C-Tick & A-Tick Approval of the AU adapter
Manufacturer provides 12 months warranty!
CE Certificated, RoHS Compliant Product
Please purchase with confidence!
* This is a Genuine new model internet wireless IP camera: DDNS, Mega pixels, h.264 camera, 5x zoom, day/night vision, high sensitive microphone, digital remote Pan/Tilt, wireless/wired connection, motion detection/alarm, quick and simple setup....
* With the help of this IP camera, you can access to monitoring data and control it anytime, anywhere! The built-in Motion Detection functions, it has 10pcs IR LED Provide 10 meters night vision functions make it more powerful!
* What is more, whenever you want, you can communicate with the people monitoring with the built-in Two-Way Audio system, live!
* You can access to live video with a computer or smart phone once you can access to the internet. It supports most popular browserslike IE (or any browsers with IE core)/Firefox/Opera; also does it support smart phones like iPhone or phones with Android system other PDA.
* This IP camera is widely used in baby/pet care, warehouse monitoring, traffic monitoring and many other scenarios.
* 1/4 CMOS
* Mega pixels with IR-cut, no color-cast
* H.264 compression , WIFI
* PTZ control (Horizontal angle 350Degree ;Vertical angle 110 Degree)
* 5X digital zoom
* With SD card slot ( MAX 32GB, Memory card not included)
* Two-way audio system
* Support smart mobile surveillance anywhere anytime and Iphone push alarm
* Support plug and play function
* Support NAS function
* Privacy mask
* Dynamic alarm function
* 1x Wireless IP Camera-- IP Robot3
* 1x Wi-Fi Antenna
* 1x AU Power Adapter
* 1x User Manual (GUARANTEE CARD Included)
* 1x Mounting Bracket
* Mounting Screws
* Free gift: iPhone view APP (valued AU $8.00)
Note: All software & apps available on TENVIS website, please download whatever you need, or contact our customer service for technical support :)
1. We accept PayPal & Credit cards only.
2. Payment must be fulfilled within 14 days once you add item(s) to the basket.
1. Buyer should be respond on choosing the correct item before your payment made. If you buy a wrong item, please leave a note on eBay before we ship it. If the item is dispatched, we have to ask buyer to return it for refund and then cancel the order. Buyer need to pay for the return postage.
2. We provide 1 year warranty for our items, our warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer / user's part.
3. Free gifts don't have warranty. Free gifts are subject to availability. If no free gifts available, we will not make compensation.
4. All items will be shipped out within 48 hours after your payment is Cleared. Orders placed on weekends or public holidays will be sent out on the next working day. We take great care in packaging securely so that item will arrive safe and sound to your doorstep. The estimated Delivery time is provided by post office for reference only. Depending on your location & shipping way you selected, the delivery time will be around 2~8 business days in United Kingdom (But Except the Peak Period of Xmas or Royal Mail Strikes). Depends on your local customs and your local post service, international orders arrive between 5~14 business days.
5. Please make sure the shipping address you typed is Correct and Intact, please also leave your Phone Number when place the order. We are Not responsible for Package Lost due to Wrong / undeliverable address.
6. If you receive the wrong or faulty item, pls email us freely within 14 days. We will provide you a Returned Merchandise Authorization (RMA) number. We do not accept the returns without a RMA number.
7. Pls make sure the returned item is in its original status which you received from us and pack it well to avoid broken during transport. If the returned parcel arrived with any accessories or parts of the goods lost or broken, we reserve the right to refuse replace/refund.
8. In all cases, buyers pay for the shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. The replacement/refund will be made upon receipt of the returned item. Pls update the barcode to us after you send item back. Our warehouse will process all of the returned parcels each week, so there maybe some delay, If you don’t have any message from us after you send item back. Pls email us freely, will follow you up in 1 business day.
Any problems, please contact us freely
1. We greatly appreciate your positive feedback and we will promptly do the same to you. Your better comments will be an encouragement for us to offer the better quality products and the better service in future.
2. If you are not satisfied with item, please contact us first via Ask a Question or via Contact Seller. Your messages will be answered within 1~2 business day. We will try our best to solve your problem until to your satisfaction.
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Domestic handling time
Will usually post within 1 business day of receiving cleared payment - opens in a new window or tab.
Item must be returned within
Refund will be given as
30 days after the buyer receives it
Return policy details
1. All items are sold as described above, we specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customer should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. 2. All our items are Brand New unless otherwise stated. We can not control product that have a manufacturer fault but we will honour our terms and conditions and replace any fault items. In case of good being received damaged or fault, please email us to inform us the problem and we will reply to you with further instructions. In most cases we will arrange return procedure and despatch of new goods. 3. 100% 14 Days Money Back Guarantee - All returns or exchange must be made within 14 days of the shipping date indicated on your sales receipt. After 7 days your order will be assumed satisfactory and claims of shipment errors or requests for returns or exchange will not be accepted. Items may be returned / exchanged provided that the item(s) are returned in Clean, Sellable condition with all Tags intact. All returns will be returned less the shipping cost. All exchanges will incur a return shipping fee. For all returned products, please contact us for the returning address (R.M.A). After we receive your returns, we will test it first and refund will be issued within 72 hours upon the conditions of returns, or alternatively, replacement will be sent. 4. Our warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer / user's part. Please contact us first to resolve the problem PRIOR TO leaving any neutral or negative feedback and DSR. Thank you! We attempt to answer all enquiries within 48 hours (Mon to Fri).
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