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The Pivot Point: Success in Organizational Change by Victoria M. Grady, James D. Grady (Paperback, 2012)
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Title: The Pivot Point. The Pivot Point provides an explanation, not an excuse, for an organizational change failure rate which has continued to hover near 70% for 15 + year. Resistance to change is often grudgingly accepted as an unavoidable challenge for organizations striving to remain competitive in the global marketplace.