Payment is required within 5 days of winning bid/buying. If you have multiple orders please wait for a combined postage invoice to be sent. Invoice will be sent within 24 hours of purchase.
Australian buyers may pay with either Paypal or bank deposit. International buyers Paypal only please.
All items are made to order and will be shipped direct from the manufacturer in Hong Kong within 3 - 4 business days of cleared payment.
Please allow 10 - 15 business days for your item to arrive. This includes 2 days manufacturing time.
Approximately 5% of orders will take longer to arrive due to delays in the postal system. If your item has not arrived 5 days after the shipping time stated above please send me a message through the ebay messaging system.
Shipping may also take longer between September and December due to Christmas volume.
Note: **Some European countries (eg Germany & Italy) have strict customs inspections and items shipped to these countries may be delayed for up to 3 weeks. Please do not order if you are not prepared to wait this long for your item to arrive.**
Terms of Sale
All sales are final. All item information is stated in the listing. Occasionally there may be some slight colour variation between the finished product and what you see in the listing. This is due to colour variations between monitors. If you have any questions or concerns please message me prior to purchase, I am more than happy to answer questions.
I do not refund or exchange if you simply change your mind or the product is not what you expected because you did not read the description.
By bidding or purchasing you are agreeing that you have read all descriptions and information in the listing and are aware of and agree to all terms and conditions.
All items are designed by myself and my daughters here in Brisbane, Australia and then sent to the manufacturing company in Hong Kong where they are manufactured and then shipped direct to you.
If you have any questions please send me a message using the ebay messaging system. All messages will be responded to within 24 hours.
Feedback is as important to me as it is to you. I go through my orders once a week and leave feedback for all of my buyers. If you leave me feedback first then my feedback system is set up to automatically leave you positive feedback straight away.
Please don't leave negative or neutral feedback without first contacting me and giving me the opportunity to fix a problem.
Please do not leave a negative for shipping time if your order arrives within the specified timeframe. Shipping times are clearly stated in the listing and are out of my control once an item is in the postal system.