If you do not have Paypal account, please register Magenta with (http://www.paypal.com) Payment must be received within 5 days after auctions ended. Please do not bid if you are not intending to buy. Unpaid dispute will be filed to eBay for the non payable bidders.
We could offer refund, and refund request is available only requests within a week after parcel received & returning the item as the same condition as received.
We offer 100% refund if the item is broken before arrival, all you need to do is sending us the clear pictures to show it is broken. Defective situation must be noticed within 7 days after delivery.
Please do not leave negative feedback to me, if you are not satisfied with the item, please feel free to contact us. We will response in 24 hours to resolve the problems even offer full refund to you.
Dear buyers, we appreciate your business, if you are satisfied with our service, please rate the details of the transaction (Detailed Seller Ratings) on eBay with a "PERFECT 5 STARS" and leave us a positive feedback. Our system will automatically do the same for you. If you have any questions, please contact us first, simply leaving negative or neutral feedback can't solve the problem.
If you have any problems, we are very glad to help you. We are handling large volume emails every day. Please allow us to reply your email within 24hrs
For the functional products in our shop (such as: Chargers, Data cables), which function is the same as description, but the actual color and shape may looks a little different from pictures because of the technical improvement and actual stock state. Please be advised before you bid.
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Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns - opens in a new window or tab.
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