All items must be returned in the same condition as originally received. You have 14 days from the date your product left the warehouse (despite of when you actually took delivery of the item) to get a valid RMA from our website and get your item to a shipper to return back to us. It does not have to be back in our warehouse within 14 days, but it does have to be in the possession of the shipper (along with the valid RMA). RMAs must be legitimate, unexpired, and issued for the item being returned. We only issued one RMA per return. If expires, you may not return your item. Refunds will be given as merchandise credit if available or money back if the item is not as described.
· If you do not qualified for an RMA, contact the manufacturer directly or check any applicable warranty.
· Except as provided for verified defective products (Look at Exceptional Returns Policy for Defective Products below), you will be liable for all shipping charges for returns sent to our warehouse.
· Upon our acceptance of the item in like new condition in strict conformance with the basic criteria and basic returns policy, the purchase price will be credited to the credit card or Pay Pal account used for the original purchase. For item purchased with a gift card, we will refund the balance due to you back to a new gift card unless the balance is less than $5 or prohibited by law.
· Please allow up to 14 business days from shipment for your return to arrive at our warehouse. Note: Delivery times depend on shipper selected. Your return will be processed within 5-7 business days (excluding Saturdays, Sundays, and holidays) after receipt of the item.
· Some of the items we sell have Special Return Policies or polices set up by our affiliates. See the appropriate policy below to see if items you purchase are affected.
· You are responsible for the item being returned to our warehouse and back to you. PriceDropped is not responsible for any agreement made between you and the manufacturer of the product.
Exceptional Return Policy
Defective products can only be returned in exchange for the exact same product or - at the sole discretion of PriceDropped - the purchase price can be refunded to the original method of payment used on the order. For defective products, a RMA may only be granted within 14 days of the date your product left the warehouse (despite of when you actually took delivery of the product).
· As soon as item return is processed by our warehouse, and is verified to meet the basic condition above and to be defective, your replacement order will be sent to fulfillment. How quickly your replacement item ships after that depends on product availability.
· For Items that we verify to be defective, we will reimburse you for your original shipping expenses, provided that your defective return must be shipped via ground shipment only. If you return your item via a faster, more expensive shipper, you will pay for the expenses yourself and any request for reimbursement will be denied.
· PriceDropped will be the sole determiner of whether a product is in fact defective.