Debit, Credit and charge cards accepted online via Paypal: Visa, Mastercard, Amex, Switch, Solo, Discover.
Paypal: Complete payment right away using eBays own system.
Cheques/POs in Sterling very welcome.
International POs/Drafts: In UK Sterling only.
Bank Transfer: Email me for my details or see checkout details and email.
See top of page for shipping costs or email me if unsure.
Standard UK delivery method is 1st class standard. This method is not insured but we do take a certificate of postage which allows for undelivered items to be resent after 1 month. Allow 1-3 days for delivery from date of despatch.
You can also choose Royal Mail Special Delivery which is insured, sign for and trackable. Delivery is next week-day by 1pm midday from date of despatch.
All non UK orders are sent by Royal Mail aimail. This is very reliable and much cheaper than services like UPS, DHL or FedEx though packages cannot be location tracked and there is no time guarantee. In the rare event of an item going missing it can be resent after 5 weeks.
If you would prefer a courier delivery for speed or safety reasons please request a quote.
90 day Guarantee, returns and refunds
When you receive your order please inspect it immediately and advise us of any problems.
Within out guarantee period we will help in any way possible with problems and accept returns for any reason barring exclusions in relation to treating product with due care and attention.
After that, depending on the product and your location we will advise you how to enact warranty provisions from the prime supplier or manufacturer.
Most items have manufacturer warranty against material defect and details are enclosed in most cases. Plus you are covered by the UK Sales of Goods act and similar EU legislation in the event of there being provable workmaniship, manufacture or material defect. If an item has clearly been heavily used and is suffering problems due to expecatble wear and tear then such acts do not apply.
All items are guaranteed to be as pictured and as described.
Returns are accepted and refunds gladly given upon original item receipt and inspection.
In cases where item is a size fit you can also return for a refund or size swap if the item does not fit, is damaged on arrival or is found faulty on initial use. Sorry but we can't pay return postage on size swaps but will pay postage on the resend to you unless the size is more than one size away as that would imply that your measurment was gravely in error.
If item is clearly user damaged by abuse or simply in the course of typical general use or as a result of wear and tear, not treating product with recommended maintenance products or processes then guarantees do not apply.
You are responsible for cost of return shipping unless item is defective on arrival or first use. If reason for return is unwanted gift or you don't like it then postage part of sale price is not refunded.
We adhere to UK Distance Selling Regulations. You have the right, in addition to your other rights, to cancel the Contract and receive a refund by informing us in writing or by email within 7 working days of receipt of the Goods.
Please contact us if you have any questions about an item you have received.
General Sales Policy
Contract: No contract is formed until you receive our confirmation email stating that your order has been despatched. Our acceptance of payment and our email confirm receipt of your order does not constitute the forming of a contract.
If you change your mind or can't afford the item please tell me and I will mutually agree to cancel - there will be no black mark against you but you must tell me or the unpaid item process will be started.
If you have a problem please let me know in advance and we can work things out. As you can see from my feedback I'm friendly and approachable and always understanding (I once waited 6 weeks for a payment as the buyer kept me informed of a change in circumstances. It was fine, just let me know!
Nickwake is a family run business started in October 2005 though we started selling on eBay in 2002.
My name is Nick Moseley, I started selling on eBay since March 2002. I started while out of work in preference to doing temp work. The when I got a job just kept it going part time. I started a company Nickwake and went full time in October 2005. I now live in Sweden and run the company with my parents who are based in Chepstow near Bristol (If you see product photos of scopes in the snow and products next to very large lakes...this is the Sweden bit.Beautiful place, well worth a visit especially if you hunt or fish)
Use the contact us eBay email feature or email ebay-at-nickwake.com (replace -at- with @)
If you would like to speak email us your phone number, best times to call and what you'd like to discuss.
We don't have a physical shop and products are held and shipped by a 3rd party logistics company.