Cognitive Reliability and Error Analysis Method (CREAM) by Professor Erik Hollnagel (Hardback, 1998)
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- DescriptionThe growing dependence of working environments on complex techlogy has created many challenges and lead to a large number of accidents. Although the quality of organization and management within the work environment plays an important role in these accidents, the significance of individual human action (as a direct cause and as a mitigating factor) is undeniable. This has created a need for new, integrated approaches to accident analysis and risk assessment. This book detailing the use of CREAM is, therefore, both timely and useful. It presents an error taxomy which integrates individual, techlogical and organizational factors based on cognitive engineering principles. In addition to the necessary theoretical foundation, it provides a step-by-step description of how the taxomy can be applied to analyse as well as predict performance using a context-dependent cognitive model. CREAM can be used as a second-generation human reliability analysis (HRA) approach in probabilistic safety assessment (PSA), as a stand-alone method for accident analysis and as part of a larger design method for interactive systems. In particular, the use of CREAM will enable system designers and risk analysts to: identify tasks that require human cognition and therefore depend on cognitive reliability; determine the conditions where cognitive reliability and ensuing risk may be reduced; and provide an appraisal of the consequences of human performance on system safety which can be used in PSA.
- Author BiographyDr. Erik Hollnagel is Principal Advisor at the OECD Halden Reactor Project (Norway) and Adjunct Professor of Human-Machine Interaction at the University of Linkoping (Sweden). He has many years of experience with man-machine systems acquired in both industry and universities, and has worked extensively with the problems of human reliability and human-machine interaction in the fields of nuclear power, aerospace and computer systems. Dr. Hollnagel is the author of more than 200 papers and five books in the fields of man-machine systems, interface design, expert systems, cognitive engineering and human reliability. He is currently Chairman of the European Association for Cognitive Ergonomics (EACE).
- Author(s)Professor Erik Hollnagel
- PublisherElsevier Science & Technology
- Date of Publication23/01/1998
- SubjectMechanical Engineering
- Place of PublicationOxford
- Country of PublicationUnited Kingdom
- ImprintElsevier Science Ltd
- Content Note80line drawings, references, index
- Weight748 g
- Width178 mm
- Height230 mm
- Spine19 mm
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