Communicating for Managerial Effectiveness: Problems / Strategies / Solutions by Phillip G. Clampitt (Paperback, 2013)
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About this product
- DescriptionAuthor, Phillip G. Clampitt (Hendrickson Professor of Business) skillfully integrates theory, research, and real-world case studies into models designed to enhance understanding of complex communication issues and guide thoughtful responses to the challenges. The book's Wheel of Communication Effectiveness model illustrates the unified nature of a world-class communication system. Communicating for Managerial Effectiveness, Fifth Edition equips students, managers, and executives with the strategies and tools to address common communication problems experienced in organizations with the goal of learning how to add value to their organizations by communicating more effectively. Some of these challenges include: communicating about major changes; spanning organizational boundaries; selecting the proper communication techlogies; transforming data into kwledge; addressing ethical dilemmas; providing useful performance feedback; cultivating the invative spirit; and building a world-class communication system. New to the fifth edition: new model for assessing, managing, and mastering traditional and developing communication techlogies; emphasis on social media with current and relevant examples; new research on decision-making heuristics and biases; new how-to tools and exercises to demonstrate how to craft effective communication strategies and develop tactics; Historical Hyperlinks feature with insights from fascinating leaders including Teddy Roosevelt, Martha Graham, Socrates, and Juliette Gordon Low to explore the communication challenges they faced and how they resolved them. Have You Ever Formulated a Response to Someone's Idea Before the Person Finishes Speaking?
- Author BiographyPhillip G. Clampitt (PhD, University of Kansas) is the Blair Endowed Chair of Communication at the University of Wisconsin-Green Bay. He was previously designated the Hendrickson Named Chair of Business. The Wall Street Journal and MIT Sloan Management Review has highlighted his work on Decision Downloading, which details how companies can effectively communicate decisions to those not involved in the decision-making process. He is the author of a SAGE Publications best seller, Communicating for Managerial Effectiveness 5e (see www.imetacomm.com/cme4), co-author of the forthcoming Progress Makers: Beyond the Desire to Lead (SAGE, and co-author of Embracing Uncertainty: The Essence of Leadership. Along with being on the editorial board of numerous professional journals, his work has been published in a variety of journals including the MIT Sloan Management Review, Academy of Management Executive, Management Communication Quarterly, Journal of Business Communication, Communication World, Journal of Broadcasting, Journal of Communication Management, lvey Business Journal, and Journal of Change Management. In addition to many guest speaking opportunities in the U.S., he has also been invited to speak internationally at The University of Pisa, The University of Aberdeen, The University of Ulster, as well as to numerous multinational businesses and professional organizations. As a principal in his firm, Metacomm, he has consulted on communication issues with a variety of organizations, such as PepsiCo, Manpower, Schneider National, American Medical Security, Dean Foods, The Boldt Company, Stora Enso, The U.S. Army War College, Appleton Papers, Foremost Farms, Thilmany Paper, Dental City, and Nokia (see www.imetacomm.com).
- Author(s)Phillip G. Clampitt
- PublisherSAGE Publications Inc
- Date of Publication15/01/2013
- SubjectBusiness, Accounting & Vocational: Textbooks & Study Guides
- Place of PublicationThousand Oaks
- Country of PublicationUnited States
- ImprintSAGE Publications Inc
- Content NoteIllustrations
- Weight635 g
- Width178 mm
- Height254 mm
- Spine23 mm
- Edition Statement5th Revised edition
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