The Hotel Standards Compendium by Shiells-Jones, Matt

Condition: Brand new
AU $78.05
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Condition
Brand new
Quantity
2 available
Format
Hardcover
MPN
N/A
Language
English
Recommended Age Range
0-12 months
EAN
9781291744989

Item description

"The first book in the world to compile definitive basic standards for hotels. Designed as an easy-reference guide with handy tips and instructions to help every hotelier improve and maintain high standards. This title draws on guest experience, industry knowledge and standards laid down by tourist boards and hotels across the world making it probably one of the most definitive and researched titles on hospitality standards. Covering everything from toilets to teapots, driveways to dining rooms, this book is a must have companion for any hotelier."
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