1 min article
Changing your contact details

If you change your address or phone number, or set up a new email address, make sure to update your contact details so your eBay account information remains correct.

How to change your registered email address

Your registered email address is where we'll send you notifications on all of your account activity, so it's important to keep it up to date.

If you need to change your registered email address, select the button below or follow these instructions:

  1. Go to Personal information - opens in new window or tab in Account in My eBay.
  2. Go to the Email and Contact Information section.
  3. Select Edit beside Registered email address, then enter your new email address.
  4. Enter the verification code and select Continue.
  5. Check your inbox for an email from us. Follow the instructions to verify your new address.
Change your email address - opens in new window or tab

If you can't find the confirmation email, check that you entered your new email address correctly. Also try checking your spam folder.

Tip
If you have a PayPal account, you should make sure that you update your contact information there too.

How to change your address or phone number

To change your phone number or primary address, select the button below or follow these instructions:

  1. Go to Personal information - opens in new window or tab in Account in My eBay.
  2. In the Email and Contact Information section, select Edit next to Registered name and address.
  3. Next to Registration address, select Change.
  • Enter your new address and select Change registration information. Review your changes and select Submit
  • To make changes to your phone number, select Change your Primary telephone. Enter your new number and select Confirm
Change your contact information - opens in new window or tab

Keep your contact information, including registered email address, phone number, and address, up to date so we can get in touch if we've got important information for you.

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