3 min article

Grocery shopping on eBay

Buyers in selected areas can shop with Coles on eBay and have groceries delivered through Coles' unattended service. Buyers across Australia can also shop for a wide range of pantry and household essentials on eBay.

Coles is still experiencing high demand. Coles will do their best to fulfil your order; however, as items are picked from stores, if a product is unavailable when the Coles team is picking your order, you will be notified and receive a refund.

The Coles on eBay service is currently available to selected areas only. Please ensure your postcode is included before placing an order.

Buying everyday essentials on eBay

Shopping for pantry and household essentials is just like buying any other item on eBay. Make sure you check the seller's item description, postage options and returns policies. Listings will also indicate whether the item qualifies for programs such as eBay Plus, eBay Guaranteed Delivery or Click & Collect.

Shop Everyday Essentials - opens in new window or tab
 

Shopping with Coles on eBay

Buyers in selected areas across Australia can shop with Coles on eBay and have groceries delivered within 3-5 days. Coles delivery costs $10 for all orders, but eBay Plus members enjoy free delivery on orders over $49.

Shop with Coles on eBay - opens in new window or tab

Coles on eBay orders are left unattended on your doorstep when delivered. Coles delivery staff make every effort to ensure your order is left in a safe place out of sight of passers-by to prevent theft or damage to your order. Please ensure there is a suitable place for your order to be left.

You can easily change your delivery day/time to one that's convenient for you. Simply follow the instructions in the email you receive from Coles after placing your order.

Tip
If you've ordered from Coles on eBay before, you can quickly find those items again by selecting the Previously purchased filter on the left side.

Note: Some products aren't yet available, such as weighed produce.

 

Placing a Coles order

Shopping with Coles on eBay is easy. Simply add the groceries you want to your cart and when you've finished shopping, select Proceed to checkout.

You can pay with PayPal, a credit or debit card, an eBay gift card or voucher, or Afterpay.

Tips for ordering:

  • Coles deliveries are only available to buyers living in selected areas. Orders with an ineligible or incorrect delivery address will be cancelled and refunded.
  • Substitutions aren't currently available for Coles grocery orders on eBay. If something you've ordered is out of stock when the Coles team picks your order, you'll receive a refund for that item within 3-5 days.
  • You don't need to be home for delivery, but we recommend it when ordering perishable items. You can change your scheduled delivery time after you've placed your order.
 

Areas where Coles deliveries are available

There are some areas where Coles deliveries aren't currently available. To avoid having your order cancelled, please ensure that your delivery address at checkout is in one of the postcodes listed below.

Coles is also unable to deliver to PO Boxes, parcel lockers, universities, malls, airports, military bases and national parks.

ACT

2601, 2602, 2603, 2604, 2605, 2607, 2609, 2612, 2614, 2615, 2617, 2900, 2902, 2903, 2904, 2905, 2906, 2911, 2912, 2913, 2914

New South Wales

2000, 2007, 2008, 2009, 2010, 2011, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026, 2027, 2028, 2029, 2030, 2031, 2032, 2033, 2034, 2035, 2036, 2037, 2038, 2039, 2040, 2041, 2042, 2043, 2044, 2045, 2046, 2047, 2048, 2049, 2050, 2060, 2061, 2062, 2063, 2064, 2065, 2066, 2067, 2068, 2069, 2070, 2071, 2072, 2073, 2074, 2075, 2076, 2077, 2079, 2080, 2081, 2082, 2083, 2084, 2085, 2086, 2087, 2088, 2089, 2090, 2092, 2093, 2094, 2095, 2096, 2097, 2099, 2100, 2101, 2102, 2103, 2104, 2105, 2106, 2107, 2108, 2110, 2111, 2112, 2113, 2114, 2115, 2116, 2117, 2118, 2119, 2120, 2121, 2122, 2125, 2126, 2127, 2128, 2130, 2131, 2132, 2133, 2134, 2135, 2136, 2137, 2138, 2140, 2141, 2142, 2143, 2144, 2145, 2146, 2147, 2148, 2150, 2151, 2152, 2153, 2154, 2155, 2156, 2157, 2158, 2159, 2160, 2161, 2162, 2163, 2164, 2165, 2166, 2167, 2168, 2170, 2171, 2172, 2173, 2174, 2175, 2176, 2177, 2178, 2179, 2190, 2191, 2192, 2193, 2194, 2195, 2196, 2197, 2198, 2199, 2200, 2203, 2204, 2205, 2206, 2207, 2208, 2209, 2210, 2211, 2212, 2213, 2214, 2216, 2217, 2218, 2219, 2220, 2221, 2222, 2223, 2224, 2225, 2226, 2227, 2228, 2229, 2230, 2231, 2232, 2233, 2234, 2250, 2251, 2256, 2257, 2258, 2259, 2260, 2261, 2262, 2263, 2264, 2265, 2267, 2278, 2280, 2281, 2282, 2283, 2284, 2285, 2286, 2290, 2291, 2292, 2293, 2294, 2295, 2296, 2297, 2298, 2299, 2300, 2302, 2303, 2304, 2305, 2306, 2307, 2308, 2315, 2316, 2317, 2318, 2319, 2320, 2321, 2322, 2323, 2324, 2325, 2326, 2327, 2330, 2333, 2334, 2335, 2339, 2340, 2341, 2342, 2343, 2344, 2345, 2346, 2350, 2352, 2353, 2355, 2358, 2380, 2421, 2441, 2447, 2448, 2450, 2452, 2453, 2454, 2455, 2456, 2460, 2462, 2463, 2464, 2465, 2466, 2469, 2471, 2472, 2473, 2477, 2478, 2479, 2480, 2481, 2482, 2483, 2484, 2485, 2486, 2487, 2488, 2489, 2490, 2500, 2502, 2505, 2506, 2508, 2515, 2516, 2517, 2518, 2519, 2525, 2526, 2527, 2528, 2529, 2530, 2533, 2534, 2535, 2541, 2555, 2556, 2557, 2558, 2559, 2560, 2563, 2564, 2565, 2566, 2567, 2568, 2569, 2570, 2571, 2572, 2573, 2574, 2575, 2576, 2580, 2582, 2618, 2619, 2620, 2621, 2622, 2640, 2641, 2642, 2643, 2644, 2646, 2650, 2651, 2652, 2655, 2661, 2663, 2701, 2745, 2747, 2748, 2749, 2750, 2752, 2753, 2754, 2756, 2757, 2758, 2759, 2760, 2761, 2762, 2763, 2765, 2766, 2767, 2768, 2769, 2770, 2773, 2774, 2776, 2777, 2778, 2779, 2780, 2782, 2783, 2784, 2785, 2786

Northern Territory

800, 810, 828, 829, 834, 836, 839, 870

Queensland

4000, 4005, 4006, 4007, 4009, 4010, 4011, 4012, 4013, 4014, 4017, 4018, 4019, 4020, 4021, 4022, 4030, 4031, 4032, 4034, 4035, 4036, 4037, 4051, 4053, 4054, 4055, 4059, 4060, 4061, 4064, 4065, 4066, 4067, 4068, 4069, 4070, 4072, 4073, 4074, 4075, 4076, 4077, 4078, 4101, 4102, 4103, 4104, 4105, 4106, 4107, 4108, 4109, 4110, 4111, 4112, 4113, 4114, 4115, 4116, 4117, 4118, 4119, 4120, 4121, 4122, 4124, 4125, 4127, 4128, 4129, 4130, 4131, 4132, 4133, 4151, 4152, 4153, 4154, 4155, 4156, 4157, 4158, 4159, 4160, 4161, 4163, 4164, 4165, 4169, 4170, 4171, 4172, 4173, 4174, 4178, 4179, 4205, 4207, 4208, 4209, 4210, 4211, 4212, 4213, 4214, 4215, 4216, 4217, 4218, 4220, 4221, 4222, 4223, 4224, 4225, 4226, 4227, 4228, 4229, 4270, 4271, 4272, 4275, 4280, 4285, 4300, 4301, 4303, 4304, 4305, 4306, 4307, 4309, 4311, 4312, 4340, 4341, 4342, 4343, 4344, 4346, 4347, 4400, 4500, 4501, 4502, 4503, 4504, 4505, 4506, 4507, 4508, 4509, 4510, 4511, 4512, 4516, 4517, 4518, 4519, 4520, 4550, 4551, 4552, 4553, 4554, 4555, 4556, 4557, 4558, 4559, 4560, 4561, 4562, 4563, 4564, 4565, 4566, 4567, 4568, 4569, 4571, 4572, 4573, 4574, 4575, 4580, 4700, 4710, 4711, 4750, 4751, 4753, 4810, 4811, 4812, 4814, 4815, 4819, 4868, 4869, 4870, 4878, 4879

South Australia

5000, 5006, 5007, 5008, 5009, 5010, 5011, 5012, 5013, 5014, 5015, 5016, 5017, 5018, 5019, 5020, 5021, 5022, 5023, 5024, 5025, 5031, 5032, 5033, 5034, 5035, 5037, 5038, 5039, 5040, 5041, 5042, 5043, 5044, 5045, 5046, 5047, 5048, 5049, 5050, 5051, 5052, 5061, 5062, 5063, 5064, 5065, 5066, 5067, 5068, 5069, 5070, 5072, 5073, 5074, 5075, 5076, 5081, 5082, 5083, 5084, 5085, 5086, 5087, 5088, 5089, 5090, 5091, 5092, 5093, 5094, 5095, 5096, 5097, 5098, 5106, 5107, 5108, 5109, 5110, 5112, 5113, 5114, 5115, 5116, 5117, 5118, 5120, 5121, 5125, 5126, 5127, 5131, 5132, 5133, 5134, 5136, 5137, 5138, 5139, 5140, 5141, 5142, 5144, 5150, 5151, 5152, 5153, 5154, 5155, 5156, 5157, 5158, 5159, 5160, 5161, 5162, 5163, 5164, 5165, 5166, 5167, 5168, 5169, 5170, 5171, 5173, 5174, 5201, 5202, 5212, 5213, 5231, 5232, 5233, 5234, 5236, 5240, 5241, 5242, 5243, 5245, 5250, 5251, 5252, 5350, 5351, 5352, 5355, 5360, 5371, 5372, 5501, 5502

Tasmania

7000, 7004, 7005, 7007, 7009, 7010, 7011, 7012, 7015, 7016, 7017, 7018, 7019, 7020, 7021, 7022, 7023, 7024, 7025, 7026, 7050, 7052, 7053, 7055, 7113, 7155, 7170, 7171, 7172, 7173, 7248, 7249, 7250, 7252, 7253, 7258, 7268, 7270, 7275, 7276, 7277, 7290, 7291, 7292, 7300, 7307, 7320, 7322

Victoria

3000, 3002, 3003, 3004, 3005, 3006, 3008, 3010, 3011, 3012, 3013, 3015, 3016, 3018, 3019, 3020, 3021, 3022, 3023, 3024, 3025, 3026, 3027, 3028, 3029, 3030, 3031, 3032, 3033, 3034, 3036, 3037, 3038, 3039, 3040, 3041, 3042, 3043, 3044, 3045, 3046, 3047, 3048, 3049, 3051, 3052, 3053, 3054, 3055, 3056, 3057, 3058, 3059, 3060, 3061, 3062, 3063, 3064, 3065, 3066, 3067, 3068, 3070, 3071, 3073, 3074, 3075, 3076, 3078, 3079, 3081, 3082, 3083, 3084, 3085, 3086, 3087, 3088, 3089, 3090, 3091, 3093, 3094, 3095, 3096, 3097, 3099, 3101, 3102, 3103, 3104, 3105, 3106, 3107, 3108, 3109, 3111, 3113, 3114, 3115, 3116, 3121, 3122, 3123, 3124, 3125, 3126, 3127, 3128, 3129, 3130, 3131, 3132, 3133, 3134, 3135, 3136, 3137, 3138, 3139, 3140, 3141, 3142, 3143, 3144, 3145, 3146, 3147, 3148, 3149, 3150, 3151, 3152, 3153, 3154, 3155, 3156, 3158, 3159, 3160, 3161, 3162, 3163, 3165, 3166, 3167, 3168, 3169, 3170, 3171, 3172, 3173, 3174, 3175, 3177, 3178, 3179, 3180, 3181, 3182, 3183, 3184, 3185, 3186, 3187, 3188, 3189, 3190, 3191, 3192, 3193, 3194, 3195, 3196, 3197, 3198, 3199, 3200, 3201, 3202, 3204, 3205, 3206, 3207, 3211, 3212, 3213, 3214, 3215, 3216, 3217, 3218, 3219, 3220, 3221, 3222, 3223, 3224, 3225, 3226, 3227, 3228, 3230, 3240, 3250, 3321, 3328, 3335, 3336, 3337, 3338, 3340, 3341, 3342, 3345, 3350, 3352, 3355, 3356, 3358, 3363, 3364, 3427, 3428, 3429, 3430, 3431, 3434, 3437, 3438, 3440, 3441, 3442, 3450, 3453, 3458, 3460, 3555, 3556, 3682, 3683, 3690, 3691, 3750, 3751, 3752, 3754, 3755, 3758, 3759, 3764, 3765, 3766, 3767, 3770, 3775, 3777, 3782, 3785, 3786, 3787, 3788, 3789, 3791, 3792, 3793, 3796, 3800, 3802, 3803, 3804, 3805, 3806, 3807, 3809, 3810, 3812, 3813, 3814, 3815, 3816, 3842, 3854, 3910, 3911, 3912, 3913, 3915, 3916, 3918, 3919, 3920, 3926, 3927, 3928, 3929, 3930, 3931, 3933, 3934, 3936, 3937, 3938, 3939, 3940, 3941, 3942, 3943, 3944, 3975, 3976, 3977, 3978, 3980, 3981

Western Australia

6000, 6003, 6004, 6005, 6006, 6007, 6008, 6009, 6010, 6011, 6012, 6014, 6015, 6016, 6017, 6018, 6019, 6020, 6021, 6022, 6023, 6024, 6025, 6026, 6027, 6028, 6029, 6030, 6031, 6032, 6033, 6034, 6035, 6036, 6037, 6038, 6041, 6042, 6050, 6051, 6052, 6053, 6054, 6055, 6056, 6057, 6058, 6059, 6060, 6061, 6062, 6063, 6064, 6065, 6066, 6067, 6068, 6069, 6070, 6071, 6072, 6073, 6074, 6076, 6077, 6078, 6079, 6081, 6083, 6084, 6090, 6100, 6101, 6102, 6103, 6104, 6105, 6106, 6107, 6108, 6109, 6110, 6111, 6112, 6121, 6122, 6123, 6124, 6125, 6126, 6147, 6148, 6149, 6150, 6151, 6152, 6153, 6154, 6155, 6156, 6157, 6158, 6159, 6160, 6162, 6163, 6164, 6165, 6166, 6167, 6168, 6169, 6170, 6171, 6172, 6173, 6174, 6175, 6176, 6180, 6181, 6182, 6207, 6208, 6209, 6211, 6214, 6215, 6218, 6220, 6223, 6224, 6226, 6227, 6228, 6229, 6230, 6232, 6233, 6236, 6237, 6240, 6271, 6280, 6281, 6282, 6284, 6286, 6501, 6502, 6504, 6505, 6558

 

Coles order delivery

Coles deliver seven days a week, and you'll normally receive your order within 3-5 days. You don't need to be home for delivery, but we recommend it when ordering perishable items.

  • Once you place an order: Coles will email you with the scheduled delivery date and time. If that time doesn't suit you, you can change it to a later date using the link in the email. (You can't choose an earlier delivery time.)
  • When your order's ready: eBay will send you an email which contains a link to your tax invoice.
    • The tax invoice details all pricing before any discounts are applied. Please check the order details page in your Purchase history - opens in new window or tab to view any free delivery or voucher discounts.
    • If any items weren't able to be delivered, it'll be shown on this invoice and you'll receive a refund for those items within 3-5 days.
  • When your order's delivered: You don't need to be home, but please ensure you have a suitable place for your groceries to be left.

Tip
You can change your delivery time more than once, but you can only change it up until the day before delivery. The cut-off time to change it is shown in the email you receive from Coles with your delivery time.

At the moment, it's not possible to select in-store pickup.

 

FAQ about shopping with Coles

Will I receive any of the collectables from the Coles campaigns?

Unfortunately, these are currently only available online through the Coles website. Coles on eBay purchases are excluded.

Will I pay the same for Coles groceries on eBay as I would in store?

Prices for some products on the Coles website or in store differ from state to state based on local supply and special offers.

On eBay, product prices are consistent nationally, which means you may see slightly different prices on eBay compared to your local pricing.

All Coles "Own Brand" products are the same price on eBay as they are in store.

If products are on special at Coles supermarkets, is it the same on eBay?

Promotions and sales can differ from state to state, so only national promotions are offered on eBay. We also run exclusive eBay-only promotions that aren't available in store.

Is there a minimum or maximum order amount?

There's no minimum or maximum order amount for Coles groceries on eBay.

However, currently you can only check out up to 40 different items at a time on eBay (3x quantity counts as 1 item). Any additional items over this limit will remain in your cart and you can check these out as a new order.

Weekly specials are limited to 5 per customer.

When will my groceries be delivered?

You'll normally receive your order within 3-5 days, and you can easily change your delivery day/time to one that's convenient for you. Simply follow the instructions in the email you receive from Coles after placing your order. Orders are delivered seven days a week.

Do I need to be home for delivery?

You don't need to be home, but we recommend it when ordering perishable items. You can change the delivery time to one that suits you up until the cut-off timeafter you've placed your order.

What will happen to chilled or frozen items if I'm not home for delivery?

All Coles orders will be left on your doorstep. Since chilled or frozen items may spoil or melt if left unrefrigerated for a long time, we recommend you are home for delivery when ordering these items. The delivery time is shown in the email you received from Coles after placing your order and you can easily change it to one that suits you.

Coles advises that you follow Australian Government guidelines with your groceries, whether you are shopping with Coles online or in store.

Refrigerated items left out for:

  • Less than 2 hours can be used or put back in the refrigerator to use later
  • 2-4 hours can still be used, but shouldn't be put back in the fridge for use later
  • More than 4 hours are at risk of contamination and should be discarded.

For more information, please visit the Food Standards Australia - opens in new window or tab website.

Do I need to do anything to prepare for delivery?

Please ensure that the Coles team can access your property and get your order to your door safely. This means clearing a safe path, providing adequate lighting (for evening deliveries) and securing dogs or other animals.

Can I request plastic-free delivery?

Your order will be delivered packed in Coles Better Bags, which are reusable or can be recycled at your local Coles store. (There's no additional charge for the Coles Better Bags on eBay orders.)

At this time, we can't offer delivery in crates or weighed (unpackaged) fresh produce for Coles orders on eBay.

Can I go into a Coles supermarket to return an item or organise a refund?

If you have any queries or problems with your order, please see the information below. You'll need to report it through the eBay website, rather than going into a store.

 

Problems with a Coles order

I need to change or cancel my order

You can't change your Coles order once you've placed it.

If you need to make changes to your order or cancel it, please go to your Purchase history - opens in new window or tab and select Contact seller to get in touch with Coles Customer Service.

If your scheduled delivery time doesn't suit you, you can change it to a later date up until the cut-off time using the link in the email.

I didn't receive my order

Please double-check the email Coles sent you with the scheduled delivery date and time. If delivery is overdue, please report the items that haven't arrived.

An item was missing from my order

If something's missing, first check your digital tax invoice to make sure it was included in your order and available for delivery. You'll find a link to your tax invoice in the "Order update" email that we sent you when your order was ready for delivery.

If a product you ordered was unavailable, you'll receive a refund within 3-5 days. Coles currently can't offer substitutions for eBay orders.

If something's missing and it wasn't listed as out of stock on your digital invoice, please report the item that hasn't arrived.

An item in my order was incorrect or damaged

If Coles delivered an incorrect item, or one of the items in your order was damaged, please go to your Purchase history - opens in new window or tab and select Contact seller to get in touch with Coles Customer Service.

My voucher code didn't work

If you're having issues with your voucher code, please check our tips for vouchers, coupons and discount offers, or contact us.

I've been incorrectly charged for delivery

The physical paper invoice delivered with your order lists the item prices before discounts such as voucher codes and delivery discounts are applied to your order. You can check the order total paid in your Purchase history - opens in new window or tab.

You can buy a wide range of everyday household essentials on eBay.com.au. Buyers in selected areas across Australia can shop with Coles on eBay and have groceries delivered.

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