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Difficult Conversations How to Discuss What Matters Most Douglas Stone Cd 5 Disc
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Condition:
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See the seller’s listing for full details and description of any imperfections.
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- Buy It NowDifficult Conversations How to Discuss What Matters Most Douglas Stone Cd 5 Disc
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Postage:
US $3.50 (approx. AU $5.38) USPS Media MailTM.
Located in: Pineville, North Carolina, United States
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Estimated between Wed, 23 Jul and Tue, 29 Jul to 94104
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eBay item number:195385245132
Item specifics
- Condition
- Type
- Audiobook
- Narrative Type
- Nonfiction
- Run Time
- Na
- Intended Audience
- Adults
- Narrator
- Na
- ISBN
- 9780553456127
About this product
Product Information
Dealing with your ex-husband, who can't seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying "I'm sorry" or "I love you". We all have difficult conversations, no matter how confident or competent we are. And too often, no matter what we try, things don't go well. Should you say what you're thinking and risk starting a fight? Swallow your views and feel like a doormat? Or should you let them have it? But--what if you're wrong? Difficult Conversations shows you a way out of this dilemma; it teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on fifteen years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations. It shows you how to get ready, how to start the conversations in ways that reduce defensiveness, and how to keep the conversation on a constructive track regardless of how the other person responds. Whether you're dealing with your baby-sitter or biggest client, your boss or your brother-in-law, Difficult Conversations can help.
Product Identifiers
Publisher
Penguin Random House Audio Publishing Group
ISBN-10
0553456121
ISBN-13
9780553456127
eBay Product ID (ePID)
271635
Product Key Features
Book Title
Difficult Conversations : How to Discuss What Matters Most
Topic
Communication Studies, Communication & Social Skills, Conflict Resolution, Negotiating
Publication Year
1999
Language
English
Genre
Family & Relationships, Self-Help, Business & Economics, Language Arts & Disciplines
Format
Compact Disc
Dimensions
Item Height
1.1in.
Item Length
5.9in.
Item Width
5.1in.
Item Weight
5.5 Oz
Additional Product Features
Intended Audience
Trade
Reviews
"Does this book deliver on its promise of an effective way through sticky situations, whether 'with your babysitter or your biggest client'? It does." --The New York Times "These talented communicators blend a daunting array of disciplines into highly readable and practical advice." --Booklist "I'm on my third reading. Half the pages are dog-eared. This is a mind-bogglingly powerful book. For life." --Tom Peters "A user-friendly guide to mastering the talks we dread . . . a keeper." --Fast Company "Emotional intelligence applied to life's toughest moments." --Daniel Goleman, bestselling author of Working with Emotional Intelligence "The only people who shouldn't read Difficult Conversations are those who never work with people, anywhere." --Peter M. Senge, bestselling author of The Fifth Discipline "How do you confront your ex-spouse who's late picking up the kids? How do you tell a client their project took longer than expected and the bill is twice as high? How do you say 'I'm sorry'? Start by picking up Difficult Conversations ." --Citizen " Difficult Conversations will be appreciated by readers who wish to improve oral communication in all aspects of their daily lives." --Library Journal "Stone, Patton, and Heen illustrate their points with anecdotes, scripted conversations and familiar examples in a clear, easy-to-browse format." --Publishers Weekly "The central insights of Difficult Conversations so resonate with common sense that it is easy to overlook just how remarkable of a book it is . . . a must-read." --Harvard Negotiation Law Review "Examples more clear-headed and advice more precise than we've seen before." --Dallas Morning News "Stone, Patton, and Heen have written an extremely clear and unpretentious exposition of how to develop effective communication skills and a guide to achieving openness and constructive outcomes in dialogue . . . this book is, and probably for some time to come will be definitive." --Southern Communication Journal
Dewey Edition
23
Number of Volumes
5 Vols.
Illustrated
Yes
Dewey Decimal
158.2
Edition Description
Abridged Edition
Item description from the seller
Seller feedback (7,357)
- m***e (1668)- Feedback left by buyer.Past 6 monthsVerified purchaseItem arrived in SEALED AND MINT Condition ..... Just As Listed !!!!!! I now own EVERY Studio Album Ever Released By The King Of Shock Rock !!!! Waited A LONG, LONG Time To Find A SEALED Copy Of This One, in which the Seller did not ask for a KIDNEY in trade !!!!! VERY Fair Seller And The Merchandise could not be better !!!!! I THANK YOU MY FRIEND !!!!! A+! ALL THE WAY !!!!!! BUY HERE ......... NO FEAR !!!!!!New Sealed Pretties for You by Alice Cooper Cd First Album 1969 (#205104257262)
- b**** (585)- Feedback left by buyer.Past 6 monthsVerified purchasePERFECT seller, transaction & item! Shipped quick. Packed great! Item is as stated in description - NEW. Item is still shrink wrapped and has the outer slip case too!!! PERFECT! Highly Recommended! A+++New Sealed Robin Hood Blu-ray Dvd 40TH Anniversary Edition (#197050912670)
- a***i (1080)- Feedback left by buyer.Past monthVerified purchaseExactly as described, great price for vintage item, wrapped so it wouldn't be damaged, and shipped fast - great seller!
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